F&B Hostess

Millennium Al Barsha Hotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A hospitality establishment in Dubai is seeking a Hostess to ensure exceptional guest experiences. In this role, you will greet and welcome guests, take orders, and serve meals while maintaining a clean dining environment. Strong customer service and communication skills are essential, alongside prior experience in a similar role. This position contributes to the overall success of the food and beverage operations, emphasizing teamwork and guest satisfaction.

Qualifications

• Prior experience in a customer-facing role is preferred.
• Strong interpersonal skills to interact effectively with guests.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and welcome guests in a friendly manner.
• Take orders and make menu recommendations.
• Maintain a clean and organized dining area.
• Collaborate with team members to enhance guest experiences.

Skills

Customer service skills

Communication skills

Team collaboration

Attention to detail

Job description

Overview

As a Hostess, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&B operations.

Key Job Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Take customer orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
• Serve meals and drinks in accordance with established standards and presentation guidelines.
• Handle guest inquiries, concerns, and requests promptly and courteously.
• Maintain a clean and organized dining area, including setting up tables and clearing dishes.
• Collaborate with kitchen and the F&B team to ensure smooth coordination of service.
• Upsell menu items and promote special promotions to enhance the guest experience.
• Process customer payments and handle cash transactions accurately.
• Follow hygiene and safety guidelines to ensure a clean and safe working environment.
• Assist in restocking and replenishing supplies as needed.
• Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.