F&B Hostess

Minor International; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading restaurant chain in Dubai is seeking a full-time host/hostess to manage guest seating and ensure excellent service. Responsibilities include greeting guests, managing the waiting list, providing menus, and ensuring guest satisfaction. Candidates should have prior experience in food and beverage services, strong guest service skills, and proficiency in English. This position does not offer remote work and is located on-site.

Qualifications

• Previous experience in Food & Beverage/Restaurant operation.
• Eye for detail to achieve operational excellence.
• Excellent guest service skills.
• Excellent English skills.

Responsibilities

• Greeting guests and managing the waiting list.
• Providing menus and initial information to guests.
• Seating guests while maintaining table rotation.
• Ensuring guest satisfaction and addressing complaints.
• Answering phone calls and managing reservations.

Skills

Guest service skills

Attention to detail

English proficiency

Job description

• Greeting guests as they enter and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure theyre happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

Qualifications :

• Previous experience in Food & Beverage/Restaurant operation
• Eye for detail to achieve operational excellence
• Excellent guest service skills
• Excellent English skills

Remote Work :

No

Employment Type :

Full-time