Executive Housekeeper

AccorHotel; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Housekeeping Executive to oversee all aspects of the housekeeping operation. The successful candidate will ensure the highest levels of cleanliness and guest service are achieved while managing the housekeeping staff. With a minimum of 5 years' experience in hotel housekeeping and a management degree, the ideal candidate will have strong organizational skills and a proactive approach. This full-time position does not offer remote work.

Qualifications

• Minimum 5 years of experience in an Executive capacity in a hotel environment.
• Minimum 5 years of experience in Hotel Housekeeping department.
• Must be proactive with a meticulous eye for detail.

Responsibilities

• Oversee all administration and management of the housekeeping operation.
• Ensure the highest levels of guest service through the application of all standards.
• Ensure cleanliness maintenance and safety standards are achieved.

Skills

Fluency in English (verbal & written)

Proven training skills

Excellent communication skills

Strong organizational skills

Dynamic and energetic

Education

Hotel Management Degree

Tools

Hotel PMS Opera

Word

Excel

Outlook

Job description

Responsibilities

• Oversee all administration and management of the housekeeping operation.
• Strategic planning and vision of the department.
• Ensure the highest levels of guest service through the application of all our hotels and Accor Core standards and standard operating policies.
• Ensure company rooms core standards are implemented and audited for all shifts and positions.
• Conduct regular inspections of VIP rooms and spot checks on other rooms.
• Ensure the highest standards of cleanliness maintenance and safety are achieved in the department and throughout the hotel.
• Responsible to ensure training for Housekeeping Managers/ Assistant Manager /Supervisors to their highest potential.
• Track and address all guest comments and concerns.
• Ensure lost and found procedures are followed through accurately and consistently.
• Prepares Annual Linen Budget basing calculations on quantity inventory and linen losses.
• Prepares Annual Housekeeping FF&E and Operating Equipment Budget in consultation with Management.
• Prepares annual Uniform Budget.
• Maintain a close working relationship with all hotel departments and be a positive contributor to the leadership team of the hotel.
• Assist in maximizing hotel profitability by properly managing expenses labor and other material resources.
• Prepare department operational budget.
• Effective purchasing program allowing for operating supplies and expenses within the budget.
• To be health & safety conscious and actively involved in maintaining a safe work environment.
• Oversees the organization and ensures accuracy of regular inventories and analysis of losses.
• Understands and is aware of all fire and safety procedures as well as occupational health and safety.
• To spot-check staff areas for cleanliness.
• Highly organized career and result oriented with the ability to be flexible with hours days of assignment and additional duties.
• Liaison for all external contractors auditing their services regularly and ensuring their standards meet FHR standards.
• Effective recruitment selection & development of leaders and Heartists.
• Manages staff and ensures productive proactive work ethics is maintained and illustrated to staff at all times. Ensure a progressive environment is created and maintained that affords employees the opportunities for job fulfilment within our hotels.
• Ensure high morale throughout the department though recognition and the removal of identified barriers.
• A coaching nature and empathetic approach to leadership positively impacting Heartists satisfaction and the guest experience.
• Must be able to work well under pressure in a fast paced and constantly changing environment.
• Other duties as assigned by the Director of Rooms/Director of Operations

Qualifications

• Fluency in English (verbal & written) essential.
• Minimum 5 years of experience in an Executive capacity in a hotel environment.
• Minimum 5 years of experience in Hotel Housekeeping department.
• Hotel Management Degree
• Proven training skills.
• Computer literacy a must with a strong knowledge of Word Excel & Outlook.
• Experience with Hotel PMS Opera desirable.
• Must be proactive with a meticulous eye for detail.
• Must be highly organized and energetic and possess the ability to get the job done.
• Excellent communication skills.
• Strong organizational supervisory and communication skills.
• Dynamic energetic creative and thrives under pressure.

Remote Work

No

Employment Type

Full-time