Events Executive

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated team member to ensure exceptional guest experiences. This role involves overseeing staff, maintaining high standards of service, and fostering a positive work environment. You'll be responsible for coordinating banquet setups, ensuring cleanliness, and addressing guest needs with professionalism. If you are passionate about customer service and enjoy working in a dynamic team, this opportunity is perfect for you. Join a company that values diversity and inclusivity, and where your contributions will be recognized and appreciated.

Qualifications

• 1+ year of related work experience required.
• 1+ year of supervisory experience preferred.

Responsibilities

• Ensure staff teamwork and inspect grooming and attire.
• Communicate with guests to meet their needs and resolve issues.
• Assist in hiring, training, and motivating employees.

Skills

Teamwork

Communication Skills

Problem Solving

Attention to Detail

Customer Service

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests and other employees or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table setups for cleanliness, neatness, and agreement with group requirements and company standards and resolve any problems. Document pertinent information in the appropriate department logbook.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others and support the team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g. small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer, believes in hiring a diverse workforce, and sustaining an inclusive, people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.