Enterprise Account Director: AI-CX Growth & Strategy

genesys; United Arab Emirates; On-site; AED 440,000 - 551,000; Full time

Job summary

A leading customer experience firm is seeking an Account Director in the United Arab Emirates to drive growth in the Public Sector using AI-driven solutions. The role requires someone with over 8 years of enterprise sales experience and fluency in English, Arabic, and French. Responsibilities include developing Territory Plans, exceeding sales targets, and guiding new customers through procurement processes. Candidates must possess strong communication skills and a profound understanding of customer experience management.

Benefits

Flexible working environment

Career development opportunities

Comprehensive employee benefits

Qualifications

• 8+ years of enterprise sales experience with a focus on AI, cloud computing, or customer experience.
• Fluent in English, Arabic and French.
• Proficient in enterprise platforms and MEDDPICC.

Responsibilities

• Build and maintain Territory Plans to align with strategic direction.
• Lead sales opportunities using MEDDPICC methodology.
• Exceed revenue targets and prepare business reviews.

Skills

Field enterprise sales experience

Customer experience management

Sales and customer orientation

Communication strength

Enthusiasm for customer service

Education

Bachelor’s degree in a relevant field

Tools

Salesforce

Zoom

Tableau

Job description

A leading customer experience firm is seeking an Account Director in the United Arab Emirates to drive growth in the Public Sector using AI-driven solutions. The role requires someone with over 8 years of enterprise sales experience and fluency in English, Arabic, and French. Responsibilities include developing Territory Plans, exceeding sales targets, and guiding new customers through procurement processes. Candidates must possess strong communication skills and a profound understanding of customer experience management.