Elite Luxury Butler – Guest Relations

DUBAI HOLDING; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality company in the United Arab Emirates is seeking a Senior Butler to join their guest relations team. Responsibilities include greeting guests, anticipating their needs, handling guest inquiries, and maintaining the Butler pantry's cleanliness. The ideal candidate will possess strong problem-solving and decision-making skills, with a commitment to outstanding customer service. This position offers a unique opportunity to contribute to a renowned global hospitality brand.

Qualifications

• Excellent communication and interpersonal skills.
• Strong understanding of customer service principles.

Responsibilities

• Greet guests and escort them to their rooms.
• Anticipate and meet customer needs accurately.
• Take and process orders and maintain knowledge of menu items.
• Perform guest registration and cashiering duties.
• Resolve guest dissatisfaction promptly and effectively.
• Maintain cleanliness of the Butler Pantry and Reception Desk.

Skills

Problem Solving

Decision-making

Job description

A luxury hospitality company in the United Arab Emirates is seeking a Senior Butler to join their guest relations team. Responsibilities include greeting guests, anticipating their needs, handling guest inquiries, and maintaining the Butler pantry's cleanliness. The ideal candidate will possess strong problem-solving and decision-making skills, with a commitment to outstanding customer service. This position offers a unique opportunity to contribute to a renowned global hospitality brand.