Door Attendant - Concierge - Jumeirah Mina Al Salam

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hospitality firm in the United Arab Emirates is seeking a Door Attendant to join the team at Madinat Jumeirah Resort. The chosen candidate will excel in delivering exceptional customer service, managing guest arrivals and departures, and maintaining a welcoming entrance. Ideal applicants will possess strong communication skills and a professional demeanor. This role requires flexibility in working hours, including evenings and weekends. The company offers a competitive, tax-free salary and numerous employee benefits.

Benefits

Colleague discounts on food and beverages

Company-provided shared accommodation

Comprehensive healthcare and life insurance

Qualifications

• Strong interpersonal and communication skills with a professional appearance.
• Excellent knowledge of hotel property and local area.
• Ability to work flexible schedules, including evenings and weekends.

Responsibilities

• Greet guests warmly and manage their arrival and departure experiences.
• Assist with luggage handling and coordinate bell services.
• Monitor the entrance and screen visitors for authorized access.

Skills

Interpersonal skills

Communication skills

Customer service skills

Education

Valid driver’s license

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travelers.

About Madinat Jumeirah

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About theh3>

An exciting opportunity has arisen for a Door Attendant to join Madinat Jumeirah Resort. The main duties and responsibilities of this role include:

• Greet guests warmly upon arrival and departure, open doors, anticipate guest needs, and provide a positive first and last impression of the hotel.
• Assist with luggage handling, coordinate bell services, call taxis or rides, manage valet traffic, and escort guests as needed.
• Monitor the entrance, screen visitors, ensure authorized access, follow safety procedures, and report suspicious or unusual activity.
• Provide accurate information about hotel amenities, services, events, dining options, and local attractions, while assisting with guest inquiries and requests.
• Receive, sign for, log, and distribute packages and deliveries according to hotel procedures.
• Maintain a clean, orderly, and welcoming entrance area, assist during peak times or emergencies, support front desk and concierge teams, and ensure clear communication during shift handovers.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Strong interpersonal, communication, and customer service skills with a professional, well-groomed appearance.
• Excellent knowledge of the hotel property and local area to confidently assist and inform guests.
• Ability to work flexible schedules, including evenings, weekends, holidays, and overnight shifts as required.
• Physically capable of standing for extended periods and safely assisting with luggage and guest needs.
• Previous hospitality or customer-facing experience preferred; valid driver’s license required when performing valet duties.

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)