Digital Learning Intern (Fashion)

CHANEL; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury fashion brand is seeking a Digital Learning Intern in Dubai to innovate digital learning experiences for retail teams. You will design engaging content, track learning KPIs, and organize events to enhance community engagement, all while contributing to the Europe Strategy objectives. This role offers hands-on experience in a dynamic, fashion-driven environment.

Benefits

Hands-on experience in digital learning design

Opportunity to lead impactful projects

Shaping learning journeys

Qualifications

• Strong project management skills to track and measure learning initiatives.
• Creativity in designing engaging digital learning experiences.
• Multilingual proficiency is beneficial.

Responsibilities

• Design bespoke Digital Learning experiences for retail teams.
• Create and adapt the Digital Learning roadmap.
• Manage sample movements and inventory for the Fashion Division.

Skills

Strong organizational and project management abilities

Creativity and passion for digital learning and community engagement

Excellent written and verbal communication skills

Strong analytical skills with KPI tracking and reporting

Proficient with PIVOT tables

Collaborative mindset

Job description

Overview

As a Digital Learning Intern, you will be at the forefront of advancing our Europe Strategy by designing, delivering, and monitoring innovative digital learning experiences for our retail teams. You will animate teams, foster community engagement, and ensure blended learning activities are impactful and aligned with business priorities.

Key Responsibilities

• Design bespoke Digital Learning experiences (IFL) tailored to boost the expertise of our retail teams.
• Create and/or adapt the Europe Digital Learning roadmap (IFL Monthly Programs) in line with evolving objectives.
• Proofread and refine translations for all new learning modules to ensure clarity and accuracy.
• Imagine and create compelling content and initiatives to foster engagement among local retail teams.
• Develop and implement creative editorial calendars for community management.
• Organize events (virtual or in-person) to unite and energize the retail learning community.
• Collaborate closely with Boutique Learning Managers and Learning Managers to gather and analyze learning KPIs (IFL, presential sessions).
• Collect and report on digital and blended learning KPIs to sustain and grow learning habits across all boutiques.
• Prepare actionable KPI reports to support data-driven decisions and demonstrate learning impact.

Operations

• Manage and track all sample movements for the Fashion Division, including daily updates to digital systems.
• Conduct biannual inventory checks, oversee sample exit processes, and report findings to Finance.
• Handle new sample deliveries, barcoding, and integration into FGPS.
• Coordinate sample care, including dry cleaning, repairs, and logistics support for training and events.
• Organize and maintain the Fashion School, stock room, and support the setup of VM window displays.
• Assist with sample inventory for Marketing projects and distribute weekly Fashion communications.
• Address COUPA issues and escalate concerns to the Finance team as needed.

Energizers

In this role, you will design and deliver made-to-measure digital learning experiences, constantly innovating to keep content fresh and relevant for our retail teams. You will engage and motivate teams through creative community management, dynamic editorial calendars, and interactive events. Collaborating with colleagues across the region, you’ll collect and analyze learning data to identify new opportunities, ensuring our learning activities remain vibrant and impactful.

Impact

Your work will directly enhance the expertise and motivation of retail teams, supporting the business in achieving its Europe Strategy objectives. By fostering a culture of continuous learning and community engagement, you will help build a connected, high-performing organization. The data-driven insights and tailored learning journeys you provide will contribute to measurable improvements in individual and collective performance across all boutiques in the market.

Essential Skills & Qualifications

• Strong organizational and project management abilities
• Creativity and passion for digital learning and community engagement
• Excellent written and verbal communication skills (multilingual proficiency a plus)
• Strong analytical skills with experience in KPI tracking and reporting
• Must be proficient with using PIVOT tables and converting data into insights
• Collaborative mindset and ability to work cross-functionally

What You’ll Gain

• Hands-on experience in digital learning design and program management
• Opportunity to lead impactful projects within a dynamic, fashion-driven environment
• The chance to shape the learning journey of retail teams across Europe