Deputy Store Manager

Primark; United Arab Emirates; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading international clothing retailer is seeking a Deputy Store Manager in the United Arab Emirates to support daily store operations and enhance customer experiences. The successful candidate will have over 4 years of retail leadership experience in a fast-paced environment and demonstrate strong leadership, commercial awareness, and exceptional customer service skills. This role offers an opportunity to develop a high-performing team and positively impact store sales. Join us to make a real difference!

Qualifications

• 4 years of experience in retail leadership in a fast-paced, high-volume environment.
• Ability to analyze reports to improve commercial performance.
• Experience as a Key Holder, managing security and cash.

Responsibilities

• Support the Store Manager in daily operations.
• Maximize sales and maintain store standards.
• Motivate and manage a high-performing team.

Skills

Leadership

People management

Commercial awareness

Customer service excellence

Planning and organizational skills

Job description

About Primark

Primark, an international clothing retailer founded in Ireland in 1969, employs over 80,000 colleagues across 17 countries. Focused on offering maximum joy at minimum cost, Primark aims to reach 530 stores by 2026 while staying true to its core values: Caring, Dynamic and Together.

Whatâs a career at Primark all about? The positive impact youâre making, the experiences youâre having and the people youâre with. Youâre our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

We're here to create maximum joy at minimum cost.

We make looking good and feeling good cost less â less money and less impact on the planet. Itâs about giving customers, in store and online, maximum fun, buzz, and surprise. With minimum fuss and without breaking the bank. That means products that deliver maximum fashion, design and quality, whilst maintaining the utmost care for our people, partners, and planet.

Our strong values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

Indeed, we know that we learn more, laugh more, and achieve more as a team.

What You’ll Do

What Youâll Do as a Deputy Store Manager, you will support the Store Manager in managing the daily operation of the store to ensure our customers have an amazing experience. You will also work to maximize sales, maintain store standards, and motivate your team. By exceeding customer expectations and delivering on Primarkâs proposition (maximizing joy at minimum cost), youâll drive store sales to achieve targets. Deputy Store Managers have the power to impact the business daily, by managing inventory, moving product in accordance with customer demand and by being commercial (meaning that youâll know what is trending and order your merchandise daily to drive sales). This is your moment to thrive! What Youâll Bring To be successful in this role, you must have 4 years prior experience in retail leadership in a fast-paced, high-volume environment.

What You’ll Bring

• You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders.
• Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance.
• A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm.
• Experience of delivering excellence in customer service and store standards by developing others, setting, and communicating clear expectations and encouraging, motivating, and celebrating success.
• You bring strong planning and organizational skills and the ability to work to agreed timescales. You have experience managing or supporting resourcing planning and scheduling.
• Experience as a Key Holder, including being available for emergency call outs, securing the property and premise by securing cash and stock.
• Experience in maintaining a safe and efficient place of work, in line with EHS and Operational policies and procedures.
• Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.

Excited? Good. There is real accountability and ownership here as you shape your store, teamâs futures, and steer sales.