CRM Trade Manager — Luxury Retail Growth & Personalization

Stryker Corporation; Dubai; On-site; Confidential; Full time

Job summary

A luxury retail company in Dubai seeks a CRM Trade Manager to execute and manage multi-channel marketing campaigns. The ideal candidate will have 5-7 years of CRM experience in luxury retail, strong data analysis skills, and proficiency with Salesforce. Responsibilities include developing CRM strategies, leading campaigns, and optimizing customer engagement initiatives. This role also involves managing a team and driving innovation in customer relations.

Qualifications

• 5-7 years of relevant experience in CRM within a luxury retail business.
• 2-3 years of managerial experience.
• Experience in automated journeys/programs mapping.

Responsibilities

• Executing and planning customer-centric multi-channel marketing campaigns.
• Management of the day-to-day production of multi-channel communications.
• Lead cross-functional projects and teams.

Skills

CRM Management

Data Analysis

Email Marketing

Team Management

Tools

Salesforce

Microsoft Excel

PowerPoint

Job description

A luxury retail company in Dubai seeks a CRM Trade Manager to execute and manage multi-channel marketing campaigns. The ideal candidate will have 5-7 years of CRM experience in luxury retail, strong data analysis skills, and proficiency with Salesforce. Responsibilities include developing CRM strategies, leading campaigns, and optimizing customer engagement initiatives. This role also involves managing a team and driving innovation in customer relations.