Country Manager - TIC Industry

Genius HRTech Limited; Abu Dhabi Emirate; On-site; AED 250,000 - 350,000; Full time

Job summary

A prominent talent consulting firm in Abu Dhabi is looking for an experienced leader in the Testing, Inspection & Certification (TIC) industry. Responsible for operational excellence and client relationship management, the ideal candidate will possess at least 10 years of experience and a strong track record in business development. This full-time role emphasizes leadership and compliance, ensuring safe working practices across the UAE.

Qualifications

• Minimum 10 years of experience in the TIC industry.
• Strong leadership and team management skills.
• Proven track record in business development and client retention.

Responsibilities

• Ensure safe working practices are implemented nationwide.
• Lead customer meetings independently.
• Monitor and sustain 100% service levels.
• Build, mentor, and develop a strong team.
• Oversee accounts to ensure accuracy.

Skills

Leadership

Business Development

Client Relationship Management

Compliance Management

Problem Solving

Job description

Overview

Global executive talent search consultant for GCC and Middle East region. We are seeking an experienced leader with a proven background in the Testing, Inspection & Certification (TIC) industry to drive operational excellence, business development, and compliance across the country. This role is responsible for ensuring safe working practices, building strong client relationships, achieving business targets, and fostering a high-performance team culture.

Responsibilities

Health, Safety & Compliance

• Ensure safe working practices are implemented nationwide.
• Maintain compliance with statutory laws, certification standards, internal audits, and organizational policies.

Business Development & Client Retention

• Lead customer meetings independently and in coordination with the Country Supervisor.
• Strengthen relationships with existing clients by understanding their business background and evolving needs.
• Drive topline and bottom-line growth, including timely realization of dues.

Operational Excellence

• Monitor and sustain 100% service levels by proactively identifying and resolving bottlenecks.
• Ensure laboratory operations meet defined standards, SOPs, accuracy benchmarks, and turnaround times (TAT).
• Develop cost-effective, value-added service strategies.

Leadership & Team Building

• Build, mentor, and develop a strong team through engagement and regular team-building initiatives.

Finance & Administration

• Oversee accounts to ensure accuracy and best accounting practices.
• Ensure smooth implementation of organizational policies, practices, and directives across the country.

Additional Responsibilities

• Undertake any other tasks or assignments delegated by management.

Qualifications & Experience

• Minimum 10 years of experience in the TIC industry.
• Strong leadership and team management skills.
• Proven track record in business development and client retention.
• Deep understanding of compliance, safety, and operational excellence in TIC services.
• Excellent communication, strategic thinking, and problem-solving abilities.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• General Business

Industries

• Research Services