Corporate Guest Experience Manager (Aviation / Hospitality DNA)

CareerBricks Learning Solutions; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading corporate client is seeking a Senior Corporate Guest Experience Manager to design and manage premium guest services across corporate engagements. Ideal for professionals with 8-14 years in hospitality or aviation, this role includes defining standards, managing teams, and ensuring high-quality experiences for senior stakeholders. The position offers a senior leadership role with opportunities for long-term growth into CX or Operations leadership, and it is based in Dubai, UAE.

Benefits

Negotiable compensation

Long-term career growth opportunities

High visibility in a senior role

Opportunity to shape corporate hospitality culture

Qualifications

• 8-14 years in hospitality, aviation, or guest experience leadership roles.
• Ability to manage complex stakeholder expectations.
• Experience in developing SOPs and handling escalations.

Responsibilities

• Define service standards and manage front-of-house teams.
• Coordinate VIP visits and oversee corporate hospitality desks.
• Train teams on service etiquette and grooming.

Skills

People management

Protocol expertise

Strong communication skills

Education

Graduate; Hotel Management or Aviation background preferred

Job description

A leading corporate client of CareerBricks is seeking a senior Corporate Guest Experience Manager to design and manage premium guest and executive experience programs across offices, events, and corporate engagements. This role is ideal for professionals with backgrounds in aviation, hospitality, luxury services, or high-end corporate environments .

You will be responsible for defining service standards, managing front-of-house teams, coordinating VIP visits, overseeing corporate hospitality desks, and ensuring consistent, high-quality experiences for senior stakeholders and guests. Responsibilities include training teams on service etiquette and grooming, developing SOPs, handling escalations, and partnering with admin, events, and leadership teams.

The role demands strong leadership presence, polished communication, and the ability to manage complex stakeholder expectations with discretion and professionalism.

Requirements

• Graduate; Hotel Management or Aviation background preferred
• 8-14 years in hospitality, aviation, or guest experience leadership roles
• Strong people management and protocol expertise

Benefits

• Senior leadership role with high visibility
• Negotiable compensation
• Opportunity to shape corporate hospitality culture
• Long-term career growth into CX or Operations leadership