Coordinator Royal Club Services

Atlantis Resorts; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

Join a leading destination in Dubai as part of the Royal Club Services team, where you will ensure exceptional service for VIP guests. With a focus on customer satisfaction and innovative experiences, this role offers the chance to grow in a dynamic luxury hospitality environment.

Qualifications

• Minimum 1 year experience in luxury hospitality.
• Familiarity with hotel reservation systems.
• Passionate about delivering exceptional customer service.

Responsibilities

• Coordinate daily operations of the Royal Club Services team.
• Ensure professional service for VIP guests.
• Facilitate communication between teams and guests.

Skills

Communication

Service Delivery

Multilingualism

Education

Bachelor of Business Administration (Management)

Tools

Hotel Reservation Systems (Opera)

Job description

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

At Atlantis, we aim to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care, and warmth. Inspired by the ocean's majesty and mystery, Atlantis resorts are unique destinations full of life, wonder, and surprise, where we strive to exceed our guests' expectations at every turn.

Atlantis, The Royal, will redefine Dubai's landscape. Designed by world-renowned architects and artists, this iconic destination will offer extraordinary stays, dining, attractions, and entertainment. We create unforgettable memories by providing guests with opportunities for thrilling adventures, whether designing a romantic retreat or serving in our award-winning restaurants. Our approach is driven by imagination, courage, inspiration, and innovation, making our work our passion.

About The Role

Assist and coordinate the daily operations of the Royal Club Services team. Ensure all VIP, Royal Club, and Suite guests receive professional and courteous service as per resort standards. Maintain efficient communication with guests and internal departments. Facilitate proactive communication between the Royal Club Team, Front Office, and hotel leadership. Support daily operations of Royal Club Services, ensuring adherence to resort standards by all team members.

About You

Minimum 1 year experience in a similar role within luxury hospitality. Familiarity with hotel reservation systems such as Opera or similar. Passionate about service delivery, with excellent communication skills. Ability to converse in Russian, Arabic, Chinese, French, or German is advantageous due to guest demographics.

Join Atlantis Dubai, an iconic entertainment destination comprising two world-class resorts: Atlantis, The Palm, and Atlantis, The Royal. Grow and develop your career in a team that is adventurous, creative, warm-hearted, and extroverted. We aim to make our guests happy beyond expectations, creating lasting memories through innovation and exceptional service.