Controller Airside Stands & Data

Dubai Airports; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading airport operator in Dubai is seeking a Controller for Airside Stands & Data to oversee stand plans and customer service in a fast-paced environment. Candidates should possess a Diploma in Aviation and 3-5 years of relevant operational experience. The role involves ensuring compliance with regulations and managing incidents effectively. Join a dynamic team committed to delivering exceptional airport experiences and contributing to Dubai’s aviation excellence.

Qualifications

• 3-5 years of relevant experience in operations.
• 5-7 years of overall experience in relevant fields.
• Knowledge of Airside operations and management.

Responsibilities

• Deliver a safe, efficient stand plan using available airport resources.
• Continuously provide customer service adhering to SLAs and KPIs.
• Proactively manage incidents or emergencies in stand allocation.
• Ensure all operational activities are logged accurately for analysis.

Skills

Customer service

Incident response

Data management

Education

Higher Diploma/Diploma in Aviation engineering/Management/Related

Tools

ATC systems

Job description

THIS IS WHERE CAREERS ARE HIGH-IMPACT

Airport Operations Control Centre

Controller - Airside Stands & Data

The team works in real time to make sure the right people are in the right place – airside and landside – to meet demand. As our airports are the world’s busiest, it’s fast-paced and a real challenge. They see that the operational plan is followed, and issues are dealt with across terminals, regular operations, incidents and crisis handling. The operation has to be industry-leading, and it always is.

What You’ll Deliver

deliver a safe, efficient stand plan that meets regulatory, operational, and scheduling requirements with available airport resources.
• You’ll continuously deliver customer service that considers the specified SLA's, KPI's and Governance requirements.
• You’ll proactively respond to any incident or emergency by continuing with stand allocation until the Senior Controller is available to take control of the function if required.
• You’ll provide and deliver the slot coordination and approval function via online systems and logical thinking to maximise capacity and opportunity for airport revenue.
• You’ll ensure all operational activity is recorded accurately in the daily log for analysis and review by management.

What You Bring

• You should have a Higher Diploma/Diploma in Aviation engineering/ Management/ Related
• You should have at least 3 -5 years of relevant experience and 5 - 7 years of overall experience
• You’ll have knowledge of Airside and ATC systems used in the daily running of the airport
• You’ll have knowledge of Slot Allocation, data management and consolidation

Life at Dubai Airports

Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an impact that delivers for Dubai.