Content Manager

Primark; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading retail company in the United Arab Emirates seeks a dedicated Content Manager to oversee the online content and information architecture. The successful candidate will have over 3 years of content management experience, strong organizational skills, and the ability to manage a team. Responsibilities include driving content development, maintaining quality standards, and delivering on budget and timelines. This role requires excellent communication and interpersonal skills to work effectively with internal and external teams.

Qualifications

• 3+ years content management experience required.
• Good knowledge of best practice standards essential.
• Must be able to manage a team of 1+.

Responsibilities

• Take ownership for development of content features.
• Management of web content for various simultaneous projects.
• Maintain and manage implementation of content on an ongoing basis.

Skills

Organization, Prioritization and Management skills

Experience in Adobe suite, CRM software and ftp

Ability to motivate and influence team and individuals

Strong presentation skills

Strong interpersonal/networking skills

User centered content design

Usability testing

Content information structure and architecture

Copy management

Education

Educated to degree level

Tools

CMS systems

Adobe suite

Job description

Role Profile

Responsible for delivering all new brand prioritized content features assigned to the central team. Drive overall information architecture to fit to Primark. Advice on best practice online content guidelines and train brand teams as and if required. Will be able to manage numerous workload streams from internal, 3rd party and host brands to strict deadlines.

Key Responsibilities

• Take ownership for development of content features
• Take full ownership of all site content & information architecture on Alshaya’s host brand websites and ensuring that we always deliver an excellent customer experience on all market sites.
• Drive editorial content requirements of business teams and host brands across Alshaya and the eCommerce functions
• Maintain and manage implementation of content on an on-going basis.
• Manage business implementation of web content for various simultaneous projects whilst setting quality assurance standards and best practices.
• Drive content template improvements for tactical landing pages and promotion pages in support of campaign activities.
• Provide functional expertise & execute functional responsibilities.
• Provide support on usability testing, information and product architecture and copy management throughout UAT.
• Provide support of all areas of online content management including, promotions, web analytics, writing and editing for the web, digital trends, applications including social media platforms, content management systems, and image-editing software.
• Responsible for working within budget and to strict timelines.
• Ensure that content is managed across the site, in a timely, relevant, accurate and consistent manner all the time.
• Create and evaluate web content/production trends and research new technologies, and tools to help the Company minimise expense and manage overall costs.
• Lead by example
• ensure adherence to all Company Department, and market policies, procedures and guidelines
• Create policies and procedures specific to the department in order to increase efficiency and achieve operational objectives
• Create and maintain excellent internal and external working relationships
• Works with the Alshaya E-group team, external agencies and suppliers on development projects, managing the timelines and deliverables.
• Liaise with other creative functions to ensure content standards and messaging on all produced designs
• Communicate brand standards to web content executives as required, and approves content usage to comply with Alshaya standards on all published materials

Knowledge

• Educated to degree level
• Knowledge of best practice web content setup and delivery
• Knowledge of CMS systems
• Editorial background
• Knowledge of responsive design

Experience

• 3+ years content management
• Good knowledge of best practice standards
• Must be able to manage a team of 1+
• Multiple brand experience

Skills

• Organization, Prioritization and Management skills
• Experience in Adobe suite, CRM software and ftp
• Ability to motivate and influence team and individuals
• Strong presentation skills
• Strong interpersonal/networking skills
• User centered content design, usability testing, content information structure and architecture, copy management and UAT