Collaboration Solutions Manager - Middle East & East Africa m/f

HP; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

A global technology company in Dubai seeks a Collaboration Solutions Manager to design customized solutions for clients and strengthen customer relationships. The candidate will lead contract negotiations, conduct market research, and mentor junior team members. This role requires a graduate degree and substantial experience in technical or consultative sales. The ideal candidate is skilled in building client relationships and analyzing market trends.

Qualifications

• Typically has 7-10 years of work experience in technical selling, consultative selling, or account management.
• Proven ability to build strong customer relationships and negotiate contracts.
• Demonstrated experience conducting market research and staying informed about industry trends.

Responsibilities

• Conduct market research to identify emerging trends and opportunities.
• Engage clients to design customized solutions based on their business needs.
• Nurture relationships with clients to enhance engagement and drive contract renewals.

Skills

Balancing (Ledger/Billing)

Business Development

Customer Relationship Management

Technical Sales

Sales Prospecting

Solution Selling

Education

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline

Job description

Collaboration Solutions Manager - Middle East & East Africa m/f

Description

This role is responsible for utilizing a deep understanding of the organization's products and industry to design customized solutions for clients while building strong customer relationships. The role leads contract renewals and negotiations to drive mutually beneficial outcomes and mentors junior team members to develop their skills. The role conducts market research, gathers feedback from clients, and stays informed about industry trends to share insights with internal teams for product improvement.

Responsibilities

• Demonstrates a deep understanding of the organization's products or services as well as the industry to effectively position the offerings and articulate their value to potential clients.
• Researches and identifies potential leads, making initial contact and nurturing relationships to move them through the sales funnel.
• Establishes professional and consultative relationships with clients, including C-level executives, by gaining an in-depth understanding of their unique business needs.
• Engages with clients to design customized solutions for their unique business needs in collaboration with product experts and engineers.
• Concentrates on growing contract renewals for mid-to-large accounts, emphasizing higher total contract value.
• Engages in negotiations with clients to arrive at mutually beneficial agreements by addressing objections and negotiating contract terms and pricing.
• Conducts in-depth market research to identify trends and emerging opportunities and provides insights to the internal teams contributing to the development of sales strategies.
• Gathers and relays feedback from clients to the internal teams to help refine existing offerings and guide the development of new products or features.
• Monitors sales metrics and key performance indicators (KPIs) to assess individual and team performance by tracking conversion rates, sales pipeline, and revenue targets.

Education & Experience

Recommended: Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 7-10 years of work experience, preferably in technical selling, consultative selling, account management, or a related field.

Knowledge & Skills

• Balancing (Ledger/Billing)
• Business Development
• Business To Business
• Customer Relationship Management
• Demonstration Skills
• Enterprise Sales
• Marketing
• Merchandising
• Outbound Calls
• Presales
• Product Demonstration
• Product Knowledge
• Sales Engineering
• Sales Process
• Sales Prospecting
• Selling Techniques
• Solution Selling
• Technical Sales
• Value Propositions
• Wireless Sales

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Equal Opportunity Employer (EEO)

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation, or any other characteristic protected by applicable national, federal, state, and local law(s).