Client Services Specialist - Walk-In & Cash Ops

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading bank in the UAE is seeking a Customer Service Representative to handle customer queries and transactions efficiently. This full-time role requires a Bachelor's degree and at least 2 years of banking experience, focusing on cash management operations and client service. The position emphasizes adherence to policies and maintaining customer confidentiality while providing high-quality service. Join a dynamic team to enhance customer experience at our Abu Dhabi branch.

Qualifications

• Minimum 2 years of banking work experience specific to the job role.
• Experience handling customer queries and cash management operations.

Responsibilities

• Attend and resolve customer queries efficiently.
• Process customer transactions adhering to policies.
• Handle cash management operations like inward and outward remittances.

Skills

Customer service skills

Cash management operations

Communication skills

Attention to detail

Education

Bachelors Degree / Higher Diploma

Job description

A leading bank in the UAE is seeking a Customer Service Representative to handle customer queries and transactions efficiently. This full-time role requires a Bachelor's degree and at least 2 years of banking experience, focusing on cash management operations and client service. The position emphasizes adherence to policies and maintaining customer confidentiality while providing high-quality service. Join a dynamic team to enhance customer experience at our Abu Dhabi branch.