Client Relationship Specialist

PowerToFly; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial services provider in Dubai seeks a Service Relationship Officer to manage client accounts and enhance customer satisfaction. Responsibilities include resolving client inquiries and advocating for product services. The ideal candidate has 3-5 years of experience in customer service and excellent communication skills. This role offers training and exposure to diverse clients, providing a pathway to advance towards Relationship Manager positions.

Qualifications

• 3-5 years of relevant experience.
• Proficient knowledge of basic bank products such as deposit accounts and credit cards.
• Good time management skills.

Responsibilities

• Manage client accounts and relationships to meet customer needs.
• Execute daily customer service activities and resolve inquiries.
• Advise customers on product options and build relationships.

Skills

Customer Service experience

Effective written and verbal communication skills

Influencing and relationship management skills

Quick learner

Self-starter

Good team player

Initiative

Job description

A leading financial services provider in Dubai seeks a Service Relationship Officer to manage client accounts and enhance customer satisfaction. Responsibilities include resolving client inquiries and advocating for product services. The ideal candidate has 3-5 years of experience in customer service and excellent communication skills. This role offers training and exposure to diverse clients, providing a pathway to advance towards Relationship Manager positions.