Chief Steward

Hilton Worldwide, Inc.; Ras al-Khaimah; On-site; AED 90,000 - 120,000; Full time

Job summary

A global hospitality leader is seeking a Chief Steward at their Ras al-Khaimah resort. You will oversee all stewarding operations, ensuring compliance with safety standards and leading a large team. Candidates should have a degree in Hospitality Management and proven management experience in high-volume environments. This role includes excellent benefits like reduced hotel rates and shared accommodation. Ideal for someone passionate about operational excellence and team management.

Benefits

Go Hilton Team Member Travel Program

Staff cafeteria

Shared accommodation

Qualifications

• Proven management experience in stewarding or BOH operations.
• Exceptional leadership skills to manage a large team.
• Strong understanding of HACCP and local food safety regulations.

Responsibilities

• Lead the management of stewarding-related activities.
• Ensure compliance with health and safety protocols.
• Maximize asset ROI through preventive maintenance.

Skills

Leadership

Communication skills

Commercial acumen

Organizational skills

Problem-solving

Education

Degree in Hospitality Management

Tools

MS Excel

Inventory systems

Job description

Chief Steward (Job Number: HOT0C7J8)

Work Locations

DoubleTree by Hilton Resort & Spa Marjan Island, Marjan Island Blvd. Ras Al Khaimah 1468

Why Work for Hilton?

Hilton is one of the largest and fastest-growing hospitality companies in the world, with more than 9,000 properties with more than 1.3 million rooms in 141 countries and territories. In the 100+ years since our founding, we have defined the hospitality industry and established a portfolio of 25 world-class brands, with the emergence of the Tempo brand and including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 200+ million members in our award-winning customer loyalty program, Hilton Honors. We are consistently endorsed by our employees as a Great Place to Work in all of the countries in which we operate.

What will I be doing?

As a Chief Steward, you will lead the strategic management and performance of all stewarding-related human capital activities, including talent acquisition, succession planning, and the execution of specialized technical training. You will drive operational excellence by overseeing performance management, ensuring compliance with health and safety protocols, and fostering positive employee relations to maintain the highest service standards at the resort:

• Lead high-performance teams through continuous training, safety certification, and performance-based succession planning.
• Engineer operational workflows that ensure seamless equipment delivery and stewarding support during high-volume operational restaurants and banquet events.
• Uphold HACCP compliance by implementing comprehensive deep-cleaning schedules and maintaining "audit-ready" kitchen environments.
• Maximize asset ROI by overseeing a preventive maintenance program for all heavy dishwashing and kitchen machinery.
• Drive departmental profitability by managing the P&L and implementing aggressive cost-control measures for chemicals and labour.
• Minimize financial loss by executing strict breakage-reduction programs and monitoring monthly operating equipment variances.
• Master inventory control through rigorous monthly audits and par-level management of all chinaware, glassware, and silver assets.
• Guarantee product excellence by enforcing meticulous sanitation and polishing standards for all guest-facing equipment.
• Optimize resource consumption by calibrating chemical dispensing systems to reduce waste while maintaining hygiene standards.
• Advance sustainability goals by leading waste segregation and reduction initiatives to lower the resort’s environmental footprint and disposal costs.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Purpose, Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

Requirements / Criteria

As with any job, we do have certain criteria that you will need to meet in order to be considered. These are detailed as follows:

• Tertiary qualifications or a collegiate-level degree in Hospitality Management, Food & Beverage, or a related field.
• Proven management experience in stewarding or BOH operations within a high-volume hotel, resort, or large-scale catering environment.
• Exceptional leadership and communication skills to effectively manage a large, diverse team of stewards and other staff.
• Strong commercial and business acumen with the ability to analyse P&L statements and manage departmental operational budgets.
• A passion for operational excellence and the vision to build a winning team focused on hygiene and efficiency.
• Extensive knowledge of HACCP, local food safety regulations, and chemical handling protocols.
• Advanced organizational skills to manage complex inventory cycles and event logistics simultaneously.
• Project and time management skills to oversee deep-cleaning schedules and kitchen renovation or maintenance projects.
• Proven problem-solving expertise, particularly in high-pressure environments and during peak occupancy periods.
• Technical proficiency in common office software (MS Apps/Excel/Word) and procurement systems for inventory and budget tracking.

Benefits

In addition to a competitive salary you will also receive a range of excellent benefits - probably the best of which is our Go Hilton Team Member Travel Program. This provides you with access to heavily reduced hotel room rates for you, your family & friends. Perfect for the holiday savvy team member! In our hotel you will also benefit from a staff cafeteria for all meals, a five minute away shared accommodation and transportation. The role also includes all required residency and work permits.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest and team member experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.