Chat operator

Abroad Work; Dibba; On-site; AED 60,000 - 120,000; Full time

Job summary

A reputable employer in the UAE is seeking a Chat Operator for their team in Dibba-El-Fujairah. The job includes responding to customer inquiries over chat, solving problems efficiently, and maintaining customer interaction records. Ideal candidates will possess strong written communication skills and the ability to multitask. Competitive wages and benefits such as medical insurance are offered. Students are welcome to apply.

Benefits

Competitive wages

Medical insurance

Leave allowance

Qualifications

• Outstanding written communication skills.
• Excellent problem-solving abilities and strong organizational skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Respond to customer inquiries over chat professionally.
• Provide accurate solutions to customer inquiries.
• Monitor chat conversations and escalate critical issues.

Skills

Written communication skills

Problem solving abilities

Organizational skills

Attention to detail

Multitasking

Job description

Chat Operator vacancy in Dibba-El-Fujairah UAE

Chat Operator (No English Required/Students Welcome) - Dibba-El-Fujairah, UAE

We are seeking an enthusiastic and experienced Chat Operator to join our team in Dibba-El-Fujairah, United Arab Emirates. The ideal candidate should have excellent communication skills, be able to think quickly and solve problems efficiently. Preference will be given to Indian nationals or those with Indian experience, and no English language proficiency is required. Students are also welcome to apply.

Responsibilities

• The successful applicant will be responsible for responding to customer inquiries over chat in a professional and timely manner, providing accurate solutions to customer inquiries in a friendly and helpful manner, monitoring all chat conversations and escalating critical issues in a timely manner, maintaining records of customer interactions and transactions, and providing feedback on customer satisfaction.
• They may also be required to participate in other duties as assigned by the team leader or management.

Qualifications

• The successful candidate must have outstanding written communication skills, excellent problem solving abilities, strong organizational skills, the ability to work independently with minimal supervision, a high level of attention to detail, and the ability to multitask effectively.
• Candidates must also be able to work flexible hours as needed.

Benefits

• We offer competitive wages plus benefits including medical insurance and leave allowance.

If you believe you have what it takes for this exciting role then please apply today!