Channel Operations Lead - MEA & Emerging Markets

Infor Inc.; Dubai; On-site; AED 257,000 - 368,000; Full time

Job summary

A cloud-based software leader in Dubai is seeking a Channel Operations Manager to manage a portfolio of partners across the MEA and Eastern Europe. This role involves driving partner sales, ensuring certification, and maintaining high-quality partner relationships. The ideal candidate should have 5-8 years of experience in channel management, strong communication skills, and an understanding of SaaS business models. Travel is required up to 50%, enhancing partnerships and driving growth.

Qualifications

• 5-8 years in channel or partner management, ideally in SaaS or ERP.
• Experience in managing partners with revenue responsibilities.
• Willingness to travel up to 50% across MEA and Eastern Europe.

Responsibilities

• Own and manage a portfolio of partners.
• Drive partner-attributed sales targets.
• Act as the primary liaison between Infor and its partners.

Skills

Channel partner management

Strong communication skills

Negotiation skills

SaaS/ERP knowledge

Fluent in English

Education

Bachelor’s degree in Business, IT, or Engineering

MBA preferred

Job description

A cloud-based software leader in Dubai is seeking a Channel Operations Manager to manage a portfolio of partners across the MEA and Eastern Europe. This role involves driving partner sales, ensuring certification, and maintaining high-quality partner relationships. The ideal candidate should have 5-8 years of experience in channel management, strong communication skills, and an understanding of SaaS business models. Travel is required up to 50%, enhancing partnerships and driving growth.