Centre Experience Leader — Client Growth & Events

مناطق رأس الخيمة الاقتصادية (راكز); Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading coworking center in Ras Al Khaimah is searching for a customer service representative to act as a brand ambassador and assist clients. This role involves promoting the center's services, managing customer relations, conducting tours, and coordinating events. The ideal candidate will possess a diploma or degree in business administration and have 4-5 years of client support experience. Fluency in English and Arabic is preferred, along with strong communication and interpersonal skills.

Qualifications

• 4-5 years of experience in client support field or similar.
• Strong knowledge of internal & external rules and regulations.
• Ability to handle pressure and work concurrently on multiple tasks.

Responsibilities

• Promote the vision and value of Compass to clients.
• Coordinate networking events and assist in marketing campaigns.
• Provide high-quality customer service and support retention.

Skills

Customer service skills

Negotiation skills

Interpersonal skills

Fluent in English and Arabic

Education

Diploma or bachelor's degree in business administration

Tools

Microsoft Word

Microsoft Excel

Freshdesk

SAP

Job description

A leading coworking center in Ras Al Khaimah is searching for a customer service representative to act as a brand ambassador and assist clients. This role involves promoting the center's services, managing customer relations, conducting tours, and coordinating events. The ideal candidate will possess a diploma or degree in business administration and have 4-5 years of client support experience. Fluency in English and Arabic is preferred, along with strong communication and interpersonal skills.