Butler (Seasonal) - Front Office - Jumeirah Burj Al Arab

Dubai Holding; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality company in the UAE is seeking an experienced Butler for Jumeirah Burj Al Arab. The role involves providing personalized guest services, managing their needs, and ensuring an exceptional experience. Ideal candidates will have 1-2 years of experience in luxury settings and fluency in English with additional language skills as a plus. This position offers a competitive tax-free salary and great benefits.

Benefits

Supportive work environment

Access to Learning & Development programmes

Colleague discounts

Comprehensive healthcare and life insurance

Company-provided shared accommodation

Paid annual leave

Performance-based incentives

Competitive tax-free salary

Qualifications

• 1-2 years of experience in a luxury 5-star property, especially in food and beverage.
• Additional language skills in Russian or European languages are desired.

Responsibilities

• Greet and escort guests to their rooms, providing a personalized welcome experience.
• Anticipate guest needs and deliver tailored services.
• Deliver seamless food and beverage service.
• Handle guest registration and cashiering tasks professionally.
• Resolve guest concerns promptly.

Skills

Fluent in English

Interpersonal and communication skills

Strong knowledge of Microsoft Office products

Knowledge of Opera PMS, HotSoS, and Sevenrooms

Job description

Butler (Seasonal) - Front Office - Jumeirah Burj Al Arab

United Arab Emirates

Trending

Job Description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

Jumeirah Burj Al Arab, Dubai’s most iconic hotel and a global symbol of Arabian hospitality, stands as the flagship of Jumeirah’s exceptional portfolio. Its sail-shaped structure, one of the world’s most photographed superstructures, redefined luxury hospitality when it opened in 1999. The hotel offers a collection of exquisite destination dining and wellness experiences.

About the Job

An exciting opportunity has arisen for a Butler to join Jumeirah Burj Al Arab

The main duties and responsibilities of this role include:

• Greet and escort guests to their rooms, manage luggage, and provide a warm, personalized welcome experience.
• Anticipate guest needs and deliver tailored services, including arranging amenities and handling special requests.
• Deliver seamless food and beverage service, maintaining deep knowledge of menu offerings and service etiquette.
• Carry out guest registration, cashiering, and related administrative tasks while maintaining smooth and professional interactions.
• Recognize and resolve guest concerns promptly, ensuring satisfaction through effective service recovery and escalation when necessary

About You

The ideal candidate for this position will have the following experience and qualifications:

• One or two years of experience in the same role with a luxury 5-star property; experience in F&B is desirable.
• Fluent in English and an additional language (Russian and European languages are desired).
• Strong knowledge of Microsoft Office products, Opera PMS (Cloud), HotSoS, and Sevenrooms.
• Strong interpersonal and communication skills.

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)