Business Solution Manager

Tarjama&; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology solutions provider in the UAE is seeking a Business Solutions Partner to manage customer relationships, drive portfolio growth, and lead sales pipelines. The ideal candidate will have over 7 years of experience in enterprise sales, particularly in AI or IT services, with a strong ability to manage complex deals and foster multi-stakeholder relationships. Excellent presentation and analytical skills are essential for this strategic advisory role that offers significant scope for impact and revenue growth.

Qualifications

• Minimum 7 years of experience in enterprise sales, AI, SaaS, or IT services.
• Proven ability to manage complex, multi-stakeholder deals.
• Strong understanding of Language and Translation services.

Responsibilities

• Own the end-to-end account plan including stakeholder mapping.
• Build and maintain a healthy sales pipeline.
• Drive new customer acquisition and account expansion.

Skills

Enterprise sales

Business development

Portfolio selling

Analytical skills

Presentation skills

Education

Bachelor's degree in Business, Management, Technology, or related field

Tools

MS Office Project

Excel

PowerPoint

SharePoint

Job description

As a Business Solutions Partner at Arabic.AI, you will own end‑to‑end customer relationships, pipeline creation, deal execution, and revenue outcomes across assigned accounts. The role focuses on driving portfolio‑led growth across all Arabic.AI divisions by building qualified pipelines, executing disciplined deal strategies, and ensuring predictable revenue performance. The BSP acts as a strategic advisor to clients and a commercial orchestrator internally, aligning pre‑sales, delivery, pricing, legal, and product teams to deliver integrated solutions that create measurable customer value and sustainable business growth.

Duties & Responsibilities

• Strategic Account & Portfolio Management: Own the end‑to‑end account plan, including stakeholder mapping, whitespace analysis, and quarterly growth planning.
• Drive portfolio penetration across all Arabic AI divisions, ensuring balanced revenue contribution and avoiding single‑line dependency.
• Act as the primary commercial owner of assigned accounts, ensuring long‑term value creation and strategic alignment.
• Build trusted advisor relationships with executive and senior stakeholders across customer organizations.
• Sales Pipeline & Deal Execution: Build and maintain a qualified, healthy pipeline across divisions with disciplined stage progression.
• Lead deal strategy, commercial services, pricing discussions, and close‑plan execution.
• Drive new logo acquisition (where applicable) and systematic account expansion.
• Escalate risks early and lead structured deal reviews for complex or high‑value opportunities.
• Sales Performance, Forecasting & CRM Discipline: Own accurate forecasting and pipeline visibility, ensuring predictability and variance control.
• Maintain CRM hygiene, including accurate values, stages, timelines, next steps, ownership, and evidence of customer engagement.
• Governance, Compliance & Deal Readiness: Ensure full compliance with pricing, discounting, and approval governance frameworks.
• Guarantee deal readiness prior to closing, including scope alignment, pricing approval, and internal sign‑offs.
• Cross‑functional Collaboration & Commercial Leadership: Act as the voice of the customer internally, aligning solutions to real business outcomes.
• Lead multi‑stakeholder initiatives to resolve client challenges and optimize solution delivery.
• Collaborate across divisions to design bundled, outcome‑driven solutions rather than standalone offerings.
• Orchestrate cross‑functional teams (Pre‑Sales, Delivery, Pricing, Legal) to ensure deal readiness and timely closure.

Education, Experience & Qualifications

• Bachelor's degree in Business, Management, Technology, or related field.
• 7+ years of proven experience in enterprise sales, business development, or solutions selling within AI, SaaS, IT services, or consulting environments.
• Demonstrated success managing complex, multi‑stakeholder enterprise deals.
• A good understanding of Language and Translation services and the challenges faced within the specific market sectors.
• Strong experience in portfolio selling, cross‑selling, and solution bundling.
• Excellent analytical, problem‑solving, and decision‑making skills.
• Ability to perform under pressure and manage multiple high‑impact opportunities.
• Excellent in‑person and phone‑based presentation skills.
• Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.
• Excellent analytical and problem‑solving skills.
• Strong verbal and written communication skills.
• Excellent written and verbal communication skills in English.