Bilingual Service & Scheduling Coordinator

Daikin; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading HVAC-R solutions provider in Dubai is seeking a DX Coordinator responsible for effective service delivery by coordinating between clients, technicians, and internal teams. Ideal candidates are bilingual in Arabic and English with strong organizational skills. Responsibilities include coordinating service requests, communicating with customers, and ensuring compliance with quality standards. This office-based role involves regular interaction with field technicians and clients, supporting a customer-focused culture.

Qualifications

• Minimum 3 years experience in service coordination or operations.
• Strong communication skills in Arabic and English.
• Experience with ERP/CRM systems preferred.

Responsibilities

• Coordinate service requests and preventive maintenance.
• Serve as the main point of contact for service updates.
• Ensure all operations meet company quality and safety standards.

Skills

Knowledge of DX equipment installation

Organizational abilities

Multitasking skills

Proficiency in MS Office

Education

Bachelor's Degree in Mechanical or Electrical Engineering

Tools

SAP

Microsoft Office

Job description

A leading HVAC-R solutions provider in Dubai is seeking a DX Coordinator responsible for effective service delivery by coordinating between clients, technicians, and internal teams. Ideal candidates are bilingual in Arabic and English with strong organizational skills. Responsibilities include coordinating service requests, communicating with customers, and ensuring compliance with quality standards. This office-based role involves regular interaction with field technicians and clients, supporting a customer-focused culture.