Beverage Supply Chain & Export Compliance Lead

IFFCO Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading beverage company is seeking a Supply Chain Executive to oversee the Customer Services Department. This role involves implementing export shipping processes, managing documentation, and ensuring customer satisfaction. The ideal candidate will have 3-5 years of supply chain experience from reputable companies in manufacturing or FMCG, and preferably hold a BBA or MBA in Operations. Proficiency in Excel is required, along with strong planning, decision-making, and customer-centric skills.

Qualifications

• 3-5 years of overall supply chain with customer service experience.
• Experience in WMS environment is desirable.

Responsibilities

• Implement necessary processes for export shipping documentation.
• Maintain contact with the Bank for export procedures.
• Investigate customer claims and negotiate settlements.
• Issue Certificate of Origin and manage customs declarations.
• Track shipment document delivery with logistics partners.

Skills

Supply Chain Planning

Excel

Customer Centricity

Planning & Decision Making

Documentation and Reporting

Education

Bachelors: Any Stream, preferable BBA

Masters: MBA Operations

Job description

A leading beverage company is seeking a Supply Chain Executive to oversee the Customer Services Department. This role involves implementing export shipping processes, managing documentation, and ensuring customer satisfaction. The ideal candidate will have 3-5 years of supply chain experience from reputable companies in manufacturing or FMCG, and preferably hold a BBA or MBA in Operations. Proficiency in Excel is required, along with strong planning, decision-making, and customer-centric skills.