Bartender - Chitarra

Mandarin Oriental Hotel Group Limited; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

A luxury hotel group in Dubai seeks a Bartender to craft exceptional beverages and offer outstanding customer service in a high-end environment. The ideal candidate will possess at least 3 years of bartending experience, preferably in a luxury hotel. Applicants must demonstrate strong interpersonal skills and be able to handle multiple tasks efficiently. Competitive salary and benefits, along with opportunities for professional development, are provided.

Benefits

Learning & Development programs

MOstay accommodation benefits

Health benefits and wellness programs

Comfortable accommodation and meals

Competitive salary and benefits package

Qualifications

• 3+ years experience as a Bartender in a high-end bar.
• Minimum of 2 years experience in a luxury hotel/resort.
• Strong verbal and written communication skills in English.

Responsibilities

• Prepare and serve creative beverages and cocktails.
• Handle customer complaints effectively.
• Ensure cleanliness and sanitization of bar areas.

Skills

Mixology

Customer Service

Communication Skills

Organizational Skills

Teamwork

Education

High School qualification

Degree or Higher National Diploma in Hospitality/Hotel/Business Management

Tools

Point of Sales System

MS Office

Job description

About the job

Based at the Mandarin Oriental Downtown, Dubai within the Chitarra Restaurant in Dubai, the Bartender will offer and prepare an outstanding selection of creative beverages. They will support the servers in any other required duties and tasks under the guidance of the respective managers and supervisors. The Bartender reports to the Head Bartender.

As a Bartender, you will be responsible for the following duties:

• Understand and verbally explain the outlet’s concept and food and beverage offerings to guests, including the characteristics of various drinks.
• Mix and match ingredients to create outstanding cocktails, non-alcoholic drinks, spirits, beers, and wines, garnishing them as per standards.
• Handle customer complaints effectively, both verbal and written, and report them to managers without fail.
• Set up the daily bar counter, ensuring all necessary ingredients and equipment are prepared, and check inventory to avoid running out of stock during service periods.
• Clean and sanitise the bar areas after each shift, conduct periodic deep cleaning, and ensure correct date labelling for all products.
• Assist in creating new mixed drinks and cocktails for promotional activities and new menus and operate the point of sales system to process orders.

As a Bartender, we expect from you:

• Hold a High School qualification or equivalent, with a Degree or Higher National Diploma in Hospitality/Hotel/Business Management preferred.
• Have 3 years’ experience as a Bartender in a high-end bar with the highest service levels, and a minimum of 2 years’ experience working as a bartender in a luxury hotel/resort.
• Possess basic computer skills, including MS Office, and have strong verbal and written communication skills in English (Arabic or other languages preferred).
• Demonstrate knowledge of bar service procedures and standards, and good knowledge of spirits and cigars.
• Exhibit strong interpersonal and communication skills to interact effectively with guests and colleagues, as well as exceptional organisational skills with attention to detail.
• Have physical capabilities to stand for long periods and flexibility to work various shifts, including evenings, weekends, and holidays, as business needs.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.

We’re Fans. Are you?