B2B Assistant Key Account Manager

Samsung Gulf; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global technology leader is seeking a talented B2B Assistant Key Account Manager for their Dubai office. You will maximize sales revenue by engaging with end-customers across target vertical markets. Successful candidates will require experience in B2B account management, strong stakeholder management skills, and a proactive approach to client relationships. This role offers competitive compensation, flexible working hours, and a comprehensive benefits package.

Benefits

Competitive salary

Flexible working hours

Top-tier medical insurance

22 days paid annual leave

Yearly air ticket allowance

Additional day off for birthday

Qualifications

• 4–7 years of B2B account management or business development experience.
• 2+ years of GCC market experience.
• Arabic language proficiency is a plus.

Responsibilities

• Identify and develop new clients, accounts, and business opportunities.
• Build strong, long-term client relationships by understanding needs.
• Drive upselling, cross-selling, and account expansion.

Skills

Stakeholder management

Client relationship building

Business development

Proactive engagement

Education

Bachelor's/Master's degree in Business Administration, Economics, Accounting

Job description

We are a Great Place to Work – Certified™

The Great Place to Work® model is the world’s most researched, accepted, and sustainable definition of a great workplace from an employee’s point of view. It is a comprehensive framework encompassing the overall employee experience ecosystem.

We are building a High-Trust, High-Performance™ Culture, and we want you to join us!

Snapshot of Your Day!

We are looking for a talented B2B Assistant Key Account Manager for our Dubai office. In this role, you will maximize sales revenue for both the MX B2B Division and Samsung Enterprise team by reaching out to and engaging with end-customer accounts across our target vertical markets.

How You Will Make An Impact:

• Identify and develop new clients, accounts, and business opportunities.
• Build strong, long-term client relationships by understanding needs and aligning solutions with business goals.
• Drive upselling, cross-selling, and account expansion across multiple enterprise product categories.
• Act as primary liaison between clients, channel partners, and internal teams for seamless coordination.
• Proactively address and resolve client challenges to ensure satisfaction and success.
• Identify relationship risks and develop mitigation strategies while aligning operational requirements with project needs.
• Ensure client satisfaction by promptly addressing concerns and maintaining high service standards.
• Foster client satisfaction and loyalty to encourage advocacy, referrals, and new business opportunities.
• Monitor industry trends and competitive landscape to provide strategic client insights.
• Meet revenue and profitability targets while managing account budgets effectively.
• Work cross-functionally with sales, marketing, supply chain, and support teams to deliver exceptional results.
• Maintain comprehensive client records and provide regular reporting to leadership.

What You’ll Need:

• Bachelor's/Master's degree in Business Administration, Economics, Accounting, or related field
• 4–7 years of B2B account management or business development experience
• 2+ years of GCC market experience
• Proactive with strong stakeholder management capabilities
• Ability to effectively engage with all enterprise channel partners (clients, system integrators, distributors, brands)
• Arabic language proficiency is a plus
• Experience in mobility and data capture solutions is a plus.

Why You’ll Love Working with Us?

• Competitive salary and performance-based incentive plan for all levels
• Flexible working hours schedule
• Visa, a Top-Tier medical insurance plan, and life insurance
• 22 days of paid annual leave plus public holidays
• An additional day off for your birthday!
• Yearly air ticket allowance & monthly parking allowance (if applicable)