AV Technician Riviera on the Beach

Dorchester Collection; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand in Dubai is seeking an experienced Audio-Visual Technician. You will be responsible for setting up and maintaining AV equipment, ensuring efficient operations in the beach club. Ideal candidates will have at least 2 years in facility management, strong communication skills, and a technical background in electronics or IT. The position offers competitive benefits and opportunities for professional development.

Benefits

Competitive Salary Package

World-class Development Opportunities

Complimentary stays at sister hotels

Meals on Duty

Private Medical Insurance

Life Insurance

Flight Allowance every 24 months

Qualifications

• At least 2 years experience in facility management in a 5-star luxury hotel.
• Minimum 2 years hands-on experience in a technician role.
• Knowledge of routine maintenance of AV systems.

Responsibilities

• Set up, operate and troubleshoot all AV equipment.
• Carry out maintenance and repair of electronic systems.
• Coordinate with engineering staff for smooth operations.

Skills

Technical Trade Certificate

Communication skills

Customer service ethic

Knowledge of AV systems maintenance

Ability to read electrical drawings

Education

Vocational Certificate/Diploma or equivalent

Job description

Overview

Reference 2025-5834 — Hotel: One Palm at Jumeirah - Dorchester Collection. Division & Department: Engineering - Engineering & Maintenance. Job Title: AV Technician - Riviera on the Beach. Contract Type: Permanent. Status: Full time.

We are not just a collection of hotels but a talented community with a shared passion and commitment to unapologetically love and breathe who we are every day. We are an eclectic group that cares about each other and our guests; where belonging transcends all else. This is set against a backdrop of extraordinary hotels that provide the stage for our people, our Legends, to live our vision: Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. If you require any special accommodations during the interview process please let us know so we can support you through the process.

We care about your career and are known for having the absolute best people in the industry. When you join us as an Audio Visual Technician you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends but also through our award-winning learning academy so that you can achieve the highest standards of craft, service and leadership and become a legend in your own story.

What you'll get

As an Audio-Visual Technician at Riviera on the Beach, here are just some of the great benefits you will receive:

• Competitive Salary Package
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Flight Allowance every 24 months
• Shared Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge

What you'll do

You’ll love what you do and take pride in delighting our guests:

• You will be joining a dedicated beach team and will report directly to the Beach Club Management team.
• You will be responsible to set-up, operate and troubleshoot all AV/Protection/Lighting/conferencing equipment, devices and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational. Carry out the repair and maintenance of all electronic systems and equipment such as TV systems, In-House movie system, In-House music system, Intercom system, two-way radio system, AV projection, etc. Diagnose malfunctioning electrical systems/apparatus and components using test equipment and hand tools to locate the cause of a breakdown and correct the problem. Follow AV equipment preventive maintenance checklist to ensure our guests receive nothing but the best experience.
• You’ll also maintain the engineering area clean and in an orderly manner. Keep close coordination with other engineering staff for smooth operation. Report any serious maintenance problems, unusual findings or safety hazards immediately to the manager.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As an Audio Visual Technician you’ll have the opportunity to bring these to life and continue to create our legacy.
• You will comply with the departmental/corporate SOP & LSOP. Ensure implementation of Dorchester Collection Policies, Standards and Procedures in relation to Engineering fairly and consistently. Be aware of all existing departmental job safety analysis and strive to work in an accident-free manner and to create a safe working environment for self and for others.
• Along with your main duties you may be asked to complete other tasks as and when necessary and reasonably required.
• You may on occasion be required to adjust your hours of work to cover the hotel needs.
• You acknowledge that working in beach club operations involves exposure to heat and sun, operating under pressure and requires standing and walking for long periods of time.
• The job advertisement is intended to provide a general overview of the responsibilities involved; specific tasks may vary and are subject to change.

The items shared are the essence of a day in the life of an Audio-Visual Technician, but we will make sure you are provided with specifics on how we care for our Beach Club.

What you'll bring

• Your unique personality and passion to the role and the team. Technical Trade Certificate in Electronic/Electrical/Mechanics/IT or related. Vocational Certificate/Diploma or equivalent. Technical trainings in Electrical/Electronic/IT.
• At least 2 years experience in facility management with minimum 1 year in international 5-star hotel luxury brand. Minimum 2 years of hands-on experience in a Guest rooms technician or similar role. Successful pre-opening experience records.
• Talent for Equipment Maintenance - performing routine maintenance on various AV systems and equipment. Knowledge of materials, methods and tools involved in routine maintenance of AV systems and equipment. Knowledge of relevant equipment policies and procedures. Ability to read building electrical drawings and a good understanding of maintenance inventory and install, repair and maintain electrical systems or electronic wiring fittings.
• Excellent communication skills with a strong customer service ethic.
• English is the primary language used in our hotel; you can comfortably communicate in this language.

Job Location: United Arab Emirates

Location: Dubai

Required Experience: IC