Assistant Relationship Manager - Mortgage

Mashreq Bank; United Arab Emirates; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading financial institution is seeking an Assistant Relationship Manager in the UAE to play a vital role in the Mortgage department. This position involves identifying potential customers, providing tailored mortgage solutions, and guiding clients through the loan application process. The ideal candidate will have a bachelor's degree, at least 2 years of experience in mortgage sourcing, and excellent interpersonal skills. An understanding of the UAE mortgage market is crucial for success in this role.

Qualifications

• Minimum 2 years of experience in mortgage loan sourcing or a similar role.
• Proficient in mortgage loan processing software and MS Office.
• Fluency in English and Arabic is preferred.

Responsibilities

• Source mortgage loans for salaried individuals and business owners in the UAE.
• Build and maintain strong relationships with existing bank customers.
• Guide customers through the loan application process.

Skills

Communication skills

Interpersonal skills

Analytical skills

Knowledge of UAE mortgage market

Customer-centric approach

Education

Bachelor's degree in finance or business administration

Tools

Mortgage loan processing software

MS Office

Job description

Assistant Relationship Manager - Mortgage

United Arab Emirates (Fulltime office (FTO))

Trending

Job Description

The mortgage professional will play a crucial role in Mashreq Mortgages department. They will be responsible for identifying and approaching potential customers, offering tailored mortgage solutions, and ensuring a seamless loan application process. This role is ideal for an individual with a passion for finance and a desire to help customers achieve their homeownership goals.

Key result Areas

• Source mortgage loans for salaried individuals and business owners in the UAE.
• Build and maintain strong relationships with existing bank customers.
• Identify potential borrowers and approach them with tailored mortgage solutions.
• Guide customers through the loan application process, ensuring a smooth and efficient experience.
• Stay updated with market trends and competitor offerings to provide the best mortgage solutions.
• Collaborate with colleagues to cross-sell other bank products and services.
• Ensure compliance with all regulatory and bank policies during the loan sourcing process.
• Maintain accurate records and documentation for all mortgage loan applications.
• Provide excellent customer service and build a positive brand image for the bank.

Knowledge, skills and experience

• A bachelor's degree in finance, business administration, or a related field.
• Minimum 2 years of experience in mortgage loan sourcing or a similar role.
• Strong knowledge of UAE mortgage market and regulatory environment.
• Excellent communication and interpersonal skills for building customer relationships.
• Ability to work independently and manage a pipeline of mortgage loan applications.
• Proficiency in using mortgage loan processing software and MS Office.
• Analytical skills to assess customer needs and offer suitable mortgage solutions.
• A proactive and customer-centric approach to work.
• Fluency in English and Arabic is preferred.
• A valid UAE driving license is an advantage.

Job Info

• Job Identification 4089
• Job Category MashreqBank
• Posting Date 12/10/2025, 05:39 AM
• Job Schedule Full time
• Locations United Arab Emirates (Fulltime office (FTO))