Assistant Outlet Manager All-Day Dining

AccorHotel; Fujairah City; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel chain in Fujairah City seeks an experienced Assistant Outlet Manager for its buffet restaurant. Responsibilities include overseeing daily operations, ensuring service excellence, and leading staff to deliver optimal guest satisfaction. The ideal candidate has 2-3 years of experience in luxury dining and strong leadership skills. This is a full-time, on-site position offering a vibrant hospitality environment.

Qualifications

• Minimum 2-3 years of experience in Food & Beverage, all-day dining restaurant in a supervisory role within luxury hospitality.
• Strong understanding of service excellence and attention to detail.
• Excellent interpersonal, communication, and team management skills.

Responsibilities

• Supervise daily restaurant operations for breakfast, lunch, and dinner service.
• Ensure service standards align with five-star hotel expectations.
• Coordinate with kitchen and stewarding teams for timely replenishment.

Skills

Leadership skills

Interpersonal communication

Attention to detail

Job description

We are seeking a dynamic and experienced Assistant Outlet Manager who will play a key leadership role in the day-to-day operations of the hotel's all-day-dining buffet restaurant. This role supports the Outlet Manager in overseeing service excellence, guest satisfaction, staff supervision, and operational efficiency. The ideal candidate must have strong leadership skills, a passion for hospitality, and experience in managing high-volume buffet operations within a luxury hotel setting.

• Supervise daily restaurant operations for breakfast, lunch, and dinner service.
• Ensure service standards align with five-star hotel expectations and brand guidelines.
• Monitor buffet presentation, food safety standards, and guest traffic flow.
• Coordinate with kitchen and stewarding teams to ensure timely replenishment and cleanliness.
• Greet and interact with guests, handling feedback and complaints professionally.
• Ensure high levels of guest satisfaction through personalized service.
• Monitor guest feedback channels (e.g., in-person and digital reviews) and report trends.
• Lead and supervise service staff, including hosts, servers, and bussers.
• Assist in monitoring departmental budgets, cost control, and labor productivity.
• Support inventory management, ordering of supplies, and stock rotation.
• Ensure accurate daily reports, shift checklists, and billing procedures.
• Maintain compliance with local food safety regulations.

Qualifications:

• Minimum 2-3 years of experience in Food & Beverage, all-day dining restaurant in a supervisory role within luxury hospitality.
• Strong understanding of service excellence and attention to detail.
• Excellent interpersonal, communication, and team management skills.
• Knowledge of LQA standards is an advantage.
• Flexibility to work in a fast-paced, guest-focused environment.

Work Arrangement:

The position is not remote and is full-time.