Area Manager

Food People; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading multi-site food business in Abu Dhabi is seeking an experienced Area Manager to oversee daily operations and enhance quality standards across their restaurant network. The ideal candidate has multi-unit experience and a strong background in customer service and operational excellence. Responsibilities include refining operational procedures, implementing SOPs, and training teams. Only candidates with relevant experience will be contacted.

Qualifications

• Proven experience in operations within restaurants or hospitality groups.
• Strong background in SOPs and operational audits.
• Experience in restaurant management and team leadership.

Responsibilities

• Oversee daily operational procedures across multiple outlets.
• Ensure adherence to cleanliness protocols and SOPs.
• Drive continuous improvement in customer service.

Skills

Operations management

Customer service excellence

Detail-oriented

Job description

Overview

AREA MANAGER

MULTI-UNIT EXPERIENCE IS ESSENTIAL

QSR EXPERIENCE IS HIGHLY DESIRABLE

BASED IN ABU DHABI

About the Job: A leading multi-site food business is seeking a dynamic and agile Area Manager to elevate daily operations and drive quality standards across their restaurant network. This role focuses on process excellence, customer experience, and operational consistency.

Responsibilities

• Oversee and refine daily operational procedures across multiple outlets.
• Ensure implementation and adherence to SOPs and cleanliness protocols.
• Drive continuous improvement in customer service delivery and site standards.
• Manage and develop relationships with aggregators and third-party platforms.
• Work closely with quality assurance to uphold food safety and hygiene.
• Monitor site performance and coach site managers to deliver against KPIs.
• Collaborate with senior leadership to roll out operational initiatives.
• Support training and upskilling of teams, with a focus on technical execution.

Qualifications

• Proven experience in operations within restaurants, QSRs, or hospitality groups.
• Strong background in SOPs, customer service excellence, and operational audits.
• Agile and detail-oriented with a quality-first mindset.
• Background in restaurant management and team leadership is highly desirable.

Please note, only candidates with relevant experience will be contacted to discuss the position in more detail