AIOps‑Driven Tool & Automation Architect

Trades Workforce Solutions; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology solutions provider is seeking a Tool and Automation Architect to manage and enhance operational tools and automation frameworks in Dubai. The ideal candidate will leverage their 10+ years of experience in automation and tool management, lead projects, and ensure high-quality service delivery. Strong programming skills and experience with AIOps platforms are essential. This role requires strategic thinking and effective collaboration with cross-functional teams while maintaining budget controls and compliance standards.

Qualifications

• 10+ years in operation tools or automation.
• Proven experience leading teams in operation tools.
• Strong technical skills in relevant programming languages.

Responsibilities

• Lead and manage operation tools and automation strategy.
• Identify opportunities for process improvement and optimization.
• Collaborate with teams and manage operation tool lifecycle.

Skills

Programming languages (Java, Python, C#)

Database management (MySQL, PostgreSQL, Oracle)

AIOps platform automation

ServiceNow ITSM, ITOM, CMDB

Analytical and problem-solving skills

Communication and interpersonal skills

Education

Bachelor’s or Master’s degree in Computer Science or Software Engineering

Tools

Moogsoft

Splunk ITSI

IBM Watson AIOps

Dynatrace

Ansible

Job description

A leading technology solutions provider is seeking a Tool and Automation Architect to manage and enhance operational tools and automation frameworks in Dubai. The ideal candidate will leverage their 10+ years of experience in automation and tool management, lead projects, and ensure high-quality service delivery. Strong programming skills and experience with AIOps platforms are essential. This role requires strategic thinking and effective collaboration with cross-functional teams while maintaining budget controls and compliance standards.