Abu Dhabi
On-site
AED 120,000 - 200,000
Full time
Job summary
A consulting firm in Abu Dhabi is seeking a skilled account manager responsible for building and maintaining client relationships in the GCC region. The ideal candidate should have 3–5 years of experience in account management, strong communication skills, and fluency in English and Arabic. Join us to ensure client success and nurture long-term partnerships.
Qualifications
- 3–5+ years in Account Management, Customer Success, or Project Delivery.
- Experience with C-level executives or fast-growing teams required.
- Strong organizational skills and autonomy.
Responsibilities
- Own and nurture client relationships in the GCC region.
- Act as the main contact to ensure client value from programs.
- Monitor client success metrics and identify risks.
Skills
Account Management
Customer Success
Project Delivery
Lead Generation
Communication
Your Mission
- Own and nurture client relationships in the GCC region from onboarding through delivery and renewal
- Act as the main point of contact, ensuring clients gain maximum value from our programs
- Coordinate with internal teams to manage timelines, sessions, and deliverables.
- Monitor client success metrics, identify risks, upsell opportunities, and maintain high retention rates.
- Lead generation efforts by prospecting, qualifying, and engaging potential clients.
- Conduct discovery calls to understand client needs and challenges.
- Draft and present tailored proposals and scope of work for prospective clients
- Manage deal calls, negotiations, and closing processes.
- Follow up on leads and opportunities, ensuring a smooth transition from prospect to client.
- Provide ongoing client support, strategic advice, and success management to ensure satisfaction and long-term partnership.
Skills
- 3–5+ years in Account Management, Customer Success, or Project Delivery — ideally in consulting, SaaS, or business services.
- Experience engaging with C-level executives or fast-growing teams.
- Strong communication, organization, and autonomy — you don’t wait for someone to tell you what to do.
- Based in MENA Region, with a strong understanding of GCC business culture.
- Fluent in English and Arabic (mandatory).
- Lead Generation