Global Customer Support Agent - Growth & Incentives

Boardroom Appointments; Umhlanga Rocks; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading recruitment agency is seeking Customer Service Agents for their Call Centre Operations in Umhlanga Rocks. Successful candidates will support international customers, manage queries, and provide excellent service. Ideal applicants should have at least 6 months of customer service experience and be comfortable with computer systems. This full-time role offers a negotiable salary along with growth potential and incentives based on performance.

Benefits

Guaranteed Basic Salary

Additional performance-based incentives

Growth potential

Exposure to international customers

Qualifications

• Minimum 6 months of customer service experience in a client-focused environment.
• Tertiary qualification either in progress, incomplete, or completed.
• Comfortable working on multiple systems.

Responsibilities

• Support international customers and manage their queries.
• Adhere to KPIs and provide a world-class service.

Skills

Customer service experience

Computer literacy

Client liaison

Education

Tertiary Qualification (in progress or completed)

Job description

A leading recruitment agency is seeking Customer Service Agents for their Call Centre Operations in Umhlanga Rocks. Successful candidates will support international customers, manage queries, and provide excellent service. Ideal applicants should have at least 6 months of customer service experience and be comfortable with computer systems. This full-time role offers a negotiable salary along with growth potential and incentives based on performance.