Fitment Centre Manager

The Skills Mine; Polokwane; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading glass repair and replacement company in Polokwane is seeking a Fitment Centre Manager. The role demands extensive experience, including 7 years in management and 2 years in a general management capacity. Responsibilities include achieving sales targets, maintaining customer service standards, and ensuring compliance with business practices. This position is crucial for overseeing operations and managing a team effectively.

Qualifications

• Bachelor of Commerce Degree in Management or relevant experience.
• 7 years experience as a Fitment Centre Manager.
• At least 2 years experience in General Management.

Responsibilities

• Ensure the achievement of company budgets by generating sales/revenue.
• Ensure excellent customer service by training and empowering staff.
• Enforce compliance to standard business practices and procedures.
• Engage in continuous development and embrace new learning opportunities.
• Effectively manage staff through performance and disciplinary procedures.

Job description

Job Description

Our client is one of South Africa's leading glass repair and replacement companies, with a firm commitment to offering excellent customer service.

Requirements

• Bachelor of Commerce Degree in Management or relevant experience
• 7 years experience as a Fitment Centre Manager
• At least 2 years experience in General Management

Responsibilities

• Ensure the achievement of company budgets by generating sales / revenue
• Ensure and deliberately manage excellent customer service by empowering all staff through effective communication, understanding of cause and effect and training / improvement opportunities
• Enforce and effectively manage compliance to standard business practices and procedures
• Attend to and embrace new business-related learning opportunities, continuous development and / or improvements and extended reasonable work-related tasks
• Ensure staff are effectively managed and held accountable through performance and disciplinary procedures