Customer Service jobs in Malaysia

The VKB Group is an agricultural company, providing support to farmers and producing straight-from-the farm-foods for consumers. Apart from the various consumer brands, the VKB Group is also represented by its regional brands: VKB, GWK and NTK. Our roots are firmly planted in agriculture with farming at our core, continuously growing and evolving throughout the years.

Starting with providing everything needed on the farm to produce food, we now also operate in all areas of the food supply chain: processing, logistics, and national and global market channels.

This “house of brands” we’ve established with the support of our farmer shareholders is the foundation for building the agribusiness of the future.

Do you have a knack for people, numbers, and keeping things running smoothly? We’re looking for a Branch Marketer who can bring energy, leadership, and a love for agriculture retail to our team. This role is all about rolling up your sleeves, supporting the Branch Manager, and helping the branch thrive. If you’re someone who enjoys solving problems, motivating people, and keeping customers smiling – this could be your next big move!

• Assist with the day-to-day supervision of branch operations, ensuring smooth workflow and compliance with company policies.
• Support the Branch Manager in financial controls, including monitoring sales, expenses, and budgets.
• Participate in stock management, including receiving, merchandising, stock level monitoring, ordering, claims, and stock taking.
• Provide input in personnel supervision, including shift planning, coaching, and assisting with staff development.
• Maintain high standards of customer service, addressing queries and resolving complaints timeously.
• Assist in ensuring the branch complies with legislative and safety requirements.
• Contribute towards marketing and promotions to drive sales growth and branch visibility.
• Step in to act on behalf of the Branch Manager when required.

• Matric / NQF4 a tertiary qualification will make you stand out
• 2–3 years’ experience in agricultural retail
• Computer savvy (MS Office – Word, Excel, Outlook)
• Willingness to learn, grow, and sometimes work after hours
• A natural people-person who thrives under pressure

• Great communicator and team player.
• Strong organizational skills (you can juggle tasks like a pro).
• A head for business and basic financial know-how.
• Problem-solver with a customer-first mindset.

We’re looking for someone who is Humble, Hungry, Smart, Bold, and a true Team Player. These values are at the heart of everything we do – and they’re the key to success in this role.

If you’re ready to step up, grow with us, and make a difference in agriculture retail, we’d love to hear from you!

• The company can expire jobs at any time at their own discretion.
• VKB Group and/or its subsidiary companies will use any personal data collected through the job opportunities section of this website for recruitment purposes only and, should your application be successful, for purposes connected with your employment.
• VKB Group is an equal opportunity employer. VKB Group’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to VKB Group’s Employment Equity & Transformation Strategy. VKB Group actively supports the recruitment of People with Disabilities
• Things to take note of when applying through our Career Portal.
• Use Google Chrome when accessing the portal
• Clear copy of your CV in either PDF or Word
• The CV should not have handwriting on the document

• NB! Only Submit your CV on the Upload CV section of the application form and not a PDF that includes other documents such as ID, Driver’s License and other documents. The application form will make provision for the candidate to upload supporting documents.
• When uploading profile picture, make sure the minimum size uploaded is 300 x 300px;p';'