Wellness Retail Associate – Customer Experience

Wellness Warehouse; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading health and wellness retailer in Cape Town is seeking a Customer Service Associate to provide exceptional customer experiences. Responsibilities include greeting customers, maintaining store discipline, and handling cash. Ideal candidates have a Grade 12 certificate, a passion for health and wellness, and strong communication skills. This role offers performance incentives, discounts, and ongoing training opportunities.

Benefits

Performance incentives

Team member discounts

Medical aid options

Ongoing training

Qualifications

• Minimum 2 years retail experience would be advantageous.
• A genuine interest in health and wellness.
• Ability and willingness to work weekends and extended retail hours.

Responsibilities

• Greet, smile and acknowledge customers.
• Ensure accurate stock counts & checking product expiry dates.
• Assist at point of sale and with cash ups.

Skills

Customer service skills

Communication skills

Problem-solving skills

Basic computer literacy

Education

Grade 12

Job description

A leading health and wellness retailer in Cape Town is seeking a Customer Service Associate to provide exceptional customer experiences. Responsibilities include greeting customers, maintaining store discipline, and handling cash. Ideal candidates have a Grade 12 certificate, a passion for health and wellness, and strong communication skills. This role offers performance incentives, discounts, and ongoing training opportunities.