Team Leader (Worcester)

Empact Group; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading cleaning service provider is seeking a proactive Team Leader in Worcester, South Africa. This role involves managing the cleaning team to meet client requirements and company standards. Candidates should have at least 2 years of experience in a cleaning environment, solid customer service skills, and be comfortable operating cleaning equipment. The position offers an opportunity to lead a team in a dynamic setting.

Qualifications

• Minimum of 2 years' experience in a cleaning environment.
• Fully competent in operation of cleaning equipment and chemical usage.
• Driver’s license is recommended.

Responsibilities

• Lead, instruct and delegate tasks to the cleaning team.
• Ensure cleaning equipment is well maintained and safe to use.
• Perform on the job training for new staff.

Skills

Organizational skills

Customer service

Communication

Multitasking

Education

Matric or equivalent

Tools

Cleaning equipment

Job description

Overview

A proactive, experienced Team Leader is required to manage the Cleaning Team site facility activities, in accordance with our Clients’ SLA objectives and targets. This position is located in Worcester.

Education and Experience

• Matric or equivalent
• A minimum of 2 years' experience in a cleaning environment
• Fully competent in operation of cleaning equipment and chemical usage
• Solid customer service experience
• Driver’s license is recommended

Knowledge, Skills and Competencies

• Organizational, numeric and administrative skills
• Ability to multitask and prioritize team tasks effectively
• Good interpersonal skills and ability to communicate at all levels
• Well-groomed and professional
• Ability to maintain confidentiality
• Ability to work flexible hours
• Ability to perform general physical activities

Duties

• Lead, instruct and delegate tasks to a team of cleaners ensuring that the cleaning is performed according to the client requirements and company standards
• Ensure that the cleaning equipment needed is well maintained and safe to use
• Perform on the job training of new staff on safety, company work procedures, methodology and operation of cleaning equipment
• Manage and report stock requirements
• Respond to clients\' enquiries or specific requests and reporting such to the Cleaning Supervisor or Specials Manager
• Resolve problems and make decisions at team operational level