Systems Engineer Specialist

nedbank; Johannesburg; On-site; ZAR 80 000 - 110 000; Full time

Job summary

A prominent financial institution in Johannesburg seeks a specialist to provide technical expertise in systems engineering. This role involves installing, testing, tuning, and maintaining both hardware and software. The ideal candidate has over 10 years of experience in IT, with at least 8 years in systems engineering and strong banking knowledge. Responsibilities include resolving technical issues and supporting various technical tasks. The position offers the opportunity to work in a dynamic team environment that values personal growth and knowledge sharing.

Qualifications

• 10+ years exposure to IT environment with minimum of 8 years Systems Engineering.
• Strong banking procedures and business acumen.
• Ability to conduct data analysis and communication effectively.

Responsibilities

• Provide expertise in installing, testing, tuning, and maintaining hardware and software.
• Resolve issues with malfunctioning hardware and software components.
• Support business process needs through technical tasks.

Skills

Banking knowledge

Communication Strategies

Data analysis

IT Risk and security principles

Technical/Professional Knowledge and Skills

Education

Advanced Diplomas/National 1st Degrees

Tools

Microsoft Office

ITIL

Job description

To provide specialist technical expertise and support in installing; testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and internally supplied hardware and systems software (i.e. Operating systems; data management products; office automation products; embedded systems); and other utility enabling software and related equipment.

Job Responsibilities

• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI
• Stay abreast of developments in field of expertise, ensuring personal and professional growth
• Understand and embrace the Nedbank vision and values, leading by example
• Identify opportunities to improve or enhance processes, adding value to Nedbank
• Ensure adherence to documented procedures by auditing service delivery functions
• Ensure the correct and effective use of system hardware and software
• Resolve issues by inspecting malfunctioning computer hardware, software and/or components - analysing cause, and planning repair procedures
• Recommend solutions through the investigation of service problems
• Support the business process needs by performing and consulting on a variety of technical tasks in the diagnosis, repair, maintenance and installation of computers and/or related equipment
• Ensure documentation for relevant systems software product and operational documents are prepared and maintained.
• Approve and recommend actions to be taken and identify those which merit action
• Adhere to organisational process by ensuring standards are implemented and correctly applied when design are reviewed or designed. Enable decision making and technical review
• Provide sustainable solutions per incident by conducting root cause and trend analysis
• Ensure knowledge management, continuity and team success through constructive participation in a diverse team and by sharing knowledge with team
• Maintain a broad knowledge of state of the art technology, equipment and or systems across domains
• Meet the organisation's problem management needs through liaising with suitable vendors
• Build sound professional relationships
• Ensure understanding of client needs
• Ensure accurate reporting to stakeholders
• Provide advice to junior staff by participating in peer reviews and providing technical mentoring
• Enable recommendations and planning for the tuning of system hardware and software
• Monitor system efficiency against published SLAs
• Recover cost by ensuring time are captured correctly and against correct project
• Ensure end to end project delivery

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Minimum Experience Level

10 years plus exposure to IT environment with minimum of 8 years Systems Engineering.

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business terms and definitions
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Microsoft Office
• Principles of financial management
• Principles of project management
• Relevant software and systems knowledge
• Research methodology
• Decision-making process
• Business writing skills
• Relevant regulatory, compliance and risk legislation
• Cluster Specific Operational Knowledge
• System Development Life cycle(SDLC)
• IT Risk and security principes
• ITIL
• Single Operating system
• Application systems
• Computer Hardware & Software
• Specific technology of relevant to domain
• Domain specific utilities
• Decision Making
• Building partnerships
• Driving for Results
• Technical/Professional Knowledge and Skills

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Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).

For assistance please contact the Nedbank Recruiting Team at [phone]