Supply Chain Program Manager

Amazon; Forest Hills; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading global e-commerce company is seeking a Supply Chain PM in South Africa. Responsible for driving strategic supply chain initiatives, this role includes managing inbound visibility, optimizing inventory flow, and collaborating with operations and planning teams. Candidates should have a Bachelor's degree and over three years of experience in program management, cross-functional collaboration, and process improvement. Proficiency in Excel and SQL is required. This position aims to enhance the operational framework and efficiency.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of experience working cross-functionally with tech and non-tech teams.
• Experience in stakeholder management with multiple stakeholders.
• Experience driving end-to-end delivery and communicating results to senior leadership.

Responsibilities

• Lead Monthly Inbound and Placement MBRs to align targets.
• Build frameworks for forecasting accuracy and network adherence.
• Identify process gaps and create mechanisms for issue resolution.
• Partner with tech teams to onboard planning capabilities.

Skills

Program management

Data analysis

Cross-functional collaboration

Stakeholder management

Process improvement

Education

Bachelor's degree

Tools

Excel (Pivot Tables, VLookUps)

SQL

Job description

The Supply Chain PM is responsible for driving end-to-end strategic supply chain initiatives across South Africa. The role partners closely with Operations, Business and Planning teams to optimize inventory flow, improve inbound visibility and standardize key planning processes in alignment with regional MENA frameworks. This position plays a pivotal role in ensuring long-term network health and execution readiness through structured reviews, data-backed analysis and cross-functional collaboration.

Key job responsibilities

• Lead Monthly Inbound and Placement MBRs; drive structured discussions with Operations and Business to align on targets, risks, and mitigations.
• Contribute to VBI programs, Business MBRs and Event Learning Reviews, ensuring insights are translated into measurable actions.
• Support S/OOP alignment by synchronizing inbound, placement and capacity inputs across ZA by adopting best practices from ROW network.
• Build consistent frameworks for forecasting accuracy, arrival tracking and network guardrails adherence.
• Identify process gaps and create scalable mechanisms for proactive issue resolution.
• Identify and document tech and data requirements for ZA planning workflows.
• Partner with SCOT, SHARP and other tech teams to onboard Marketplace planning capabilities and automation features.
• Support network design and planning inputs for OP1/OP2/3YF cycles.

Qualifications

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• 3+ years of driving end-to-end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Equal Opportunity Statement

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.