Store Team Lead: Customer Service & Merchandising

GALXBOY; Vanderbijlpark; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A streetwear brand in Vanderbijlpark seeks a Retail Manager to lead customer service, manage inventory, and train staff. The ideal candidate will have a Matric certificate, relevant tertiary education is advantageous, and 2-3 years of retail experience. Responsibilities include ensuring excellent store operations, supervising staff, and implementing sales strategies. Strong leadership and customer service skills are essential. This is a great opportunity to be part of a dynamic team reflecting South African culture.

Qualifications

• 2 – 3 years experience working in a retail environment.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.

Responsibilities

• Train staff and manage inventory.
• Ensure a safe, clean, and aesthetically pleasing store environment.
• Assist customers and resolve complaints.
• Lead the sales team to meet targets.
• Implement and manage visual merchandising.
• Conduct stock counts and maintain inventory control.
• Supervise daily operations and manage time and attendance.

Skills

Leadership

Customer Management

Interpersonal Skills

Communication

Education

Matric

Relevant tertiary qualification

Job description

A streetwear brand in Vanderbijlpark seeks a Retail Manager to lead customer service, manage inventory, and train staff. The ideal candidate will have a Matric certificate, relevant tertiary education is advantageous, and 2-3 years of retail experience. Responsibilities include ensuring excellent store operations, supervising staff, and implementing sales strategies. Strong leadership and customer service skills are essential. This is a great opportunity to be part of a dynamic team reflecting South African culture.