Store Manager - Clicks Elridge Square

Clicks Group Limited; Boksburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company is seeking a Store Manager in Boksburg to plan and direct the management of store operations. The ideal candidate will have 1 to 3 years of retail management experience and a strong understanding of financial indicators. We aim for excellence in customer service and compliance within the store. This permanent position offers a dynamic environment to lead a team and achieve business objectives.

Qualifications

• 1 to 3 years of experience in a retail environment as store manager is essential.

Responsibilities

• Plan, lead, and direct effective management of store operations.
• Ensure maximum profitability by managing financial indicators.
• Deliver high standards of customer service excellence.
• Drive compliance to all in-store processes.

Skills

Knowledge of store standard operating procedures

Knowledge of customer service

Ability to manage, lead, and motivate a team

Verbal and written communication skills

Financial skills

Problem solving and decision making skills

Education

Business and/or Retail Management Diploma

Job description

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Boksburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

The main purpose of the job is to plan, lead and direct the effective management of the day to day operations of the store team in order to achieve operational excellence and business objectives

• To ensure maximum profitability of the store by managing the key financial indicators (eg. sales, trading profit, shrinkage, wastage, stock, expenses) aligned to budget.
• To deliver high standards of customer service excellence consistently, through the achievement of objectives and continuous improvement.
• To ensure effective people management, development and alignment in store, in order to build capability to meet current and future staffing needs.
• To drive and manage compliance to all in-store processes aligned to requirements

Qualifications and Experience:

• Business and/or Retail Management Diploma (desirable).
• 1 to 3 Years experience in a retail environment as store manager (essential).

Skills, Abilities and Job Related Knowledge:

• Knowledge of store standard operating procedures.
• Knowledge of legislation, IR and safety and security procedures.
• Knowledge of customer service.
• Knowledge of merchandising (visual, layout, Plano gram).
• Product knowledge.
• Knowledge of logistics/supply chain and retail industry.
• Ability to manage, lead and motivate a team.
• Verbal and written communication skills.
• Planning, organising, controlling and delegation skills.
• Financial skills.
• Problem solving and decision making skills
• Performance management.