Store Manager (45hr) - Totalsports - Oudtshoorn

TFG Sports Division; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail company is looking for an achievement-oriented Store Manager in Cape Town. The role requires excellent customer service and people management skills, along with retail experience and a flair for visual merchandising. Responsibilities include driving turnover, managing expenses, and leading staff development. Ideal candidates will have strong organizational skills and a business-oriented mindset. This position offers the chance to impact store success positively.

Qualifications

• Retail experience is essential for managing store operations effectively.
• Strong customer service orientation to meet customer demands.
• Ability to lead and develop a team of employees.

Responsibilities

• Drive turnover to achieve targets.
• Control expenses and manage stock losses.
• Lead people management including recruitment and performance management.
• Execute merchandising standards in-store.
• Ensure customer satisfaction and service strategies.

Skills

Retail experience

Customer service skills

People management

Visual merchandising

Profit and turnover driven

Education

Relevant qualification

Job description

The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration

Responsibilities

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements

• Figure and admin orientated
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Have the ability to learn quickly
• A relevant qualification would be advantageous

"Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act."