Store Manager

Truworths; Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A prominent retail company in South Africa, Gauteng, seeks a self-motivated individual for a retail management position. The ideal candidate will have 3-5 years of experience managing a fashion retail store and a proven track record in achieving targets. Key responsibilities include the daily running of the store, stock management, providing excellent customer service, and ensuring compliance with company policies. Competitive salary and opportunities for growth are offered.

Qualifications

• 3-5 years’ experience in managing a fashion retail store.
• Proven track record in successfully managing a fashion retail store.

Responsibilities

• Day-to-day running of the store.
• Managing stock losses to make sure shrinkage is in line with the Company target.
• Driving turnover to ensure daily, weekly, and monthly targets are met.
• Maintaining the visual appeal of the store.
• Controlling expenses.
• Provide world class customer service and ensure that customer needs are met.
• Ensure recruitment, training, performance management, and employee relations needs of staff are met.
• Conducting daily, weekly, and monthly check lists.
• Make sure that staff adhere to the policies and procedures.
• Conduct and supervise hanger counts.
• Conducting regular spot checks at the service desk.
• Conduct spot checks at the fitting rooms.

Skills

Computer literate (Excel, Word)

Excellent administration skills

Good planning and organizational skills

Strong leadership and motivational skills

Customer Service Orientated

Sales focused and target driven

Ability to communicate effectively at all levels

Education

Matric or equivalent qualification

Job description

Job Description

We are looking for a self‑motivated individual with proven retail management experience and the ability to work within a fast‑paced, ever‑changing environment.

Key Responsibilities

• Day‑to‑day running of the store
• Managing stock losses to make sure shrinkage is in line with the Company target
• Driving turnover to ensure daily, weekly and monthly targets are met
• Maintaining the visual appeal of the store
• Controlling expenses
• Provide world class customer service and ensure that customer needs are met
• Ensure recruitment, training, performance management and employee relations needs of staff are met
• Conducting daily, weekly and monthly check lists
• Make sure that staff adhere to the policies and procedures
• Conduct and supervise hanger counts
• Conducting regular spot checks at the service desk
• Conduct spot checks at the fitting rooms

Qualifications and Experience

• Matric or equivalent qualification
• 3‑5 years’ experience in managing a fashion retail store
• Proven track record in successfully managing a fashion retail store

Essential Competencies

• Computer literate (Excel, Word)
• Excellent administration skills (behavioral)
• Good planning and organizational skills
• Strong leadership and motivational skills
• Customer Service Orientated
• Sales focused and target driven
• Ability to communicate effectively at all levels