Store Leader: Elevate Sales & Customer Experience

PEP; Stanger / KwaDukuza; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A prominent retail chain is seeking a Store Manager in Stanger/KwaDukuza to lead the store team while achieving business KPIs. This includes driving sales, minimizing stock loss, and maintaining world-class store standards. Candidates should have Grade 12 and a passion for retail, along with 1-2 years of leadership experience in a retail environment. Ideal applicants are proactive leaders with strong communication skills and a commitment to customer service. The position requires a willingness to work retail hours.

Qualifications

• Grade 12 is mandatory.
• Proficient English communication skills are required.
• Relevant tertiary education such as a degree/diploma in business is advantageous.
• 1-2 years of retail leadership experience is preferred.

Responsibilities

• Lead a store team to meet business KPIs and drive sales.
• Focus on customer service and maintain store standards.
• Minimize stock loss through effective security measures.
• Manage costs in line with company culture.
• Ensure compliance with administrative duties.
• Train and coach team members for performance.

Skills

Proficient in English

Strong interpersonal skills

Leadership abilities

Customer service orientation

Education

Grade 12

Relevant tertiary education in business/retail

Tools

Microsoft Office

Google GSuite

Job description

A prominent retail chain is seeking a Store Manager in Stanger/KwaDukuza to lead the store team while achieving business KPIs. This includes driving sales, minimizing stock loss, and maintaining world-class store standards. Candidates should have Grade 12 and a passion for retail, along with 1-2 years of leadership experience in a retail environment. Ideal applicants are proactive leaders with strong communication skills and a commitment to customer service. The position requires a willingness to work retail hours.