Social Media Manager

Rewardsco; Umhlanga Rocks; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading digital engagement firm in Umhlanga Rocks is seeking a Social Media Manager to enhance their online community presence. The ideal candidate will have over 3 years of experience in social media management, along with exceptional writing and communication skills. You'll be responsible for engaging with audiences, creating content, and analyzing performance metrics. If you are passionate about digital trends and ready to innovate, please apply and join our dynamic team.

Benefits

Comprehensive Health and Wellness benefits

Top-tier resources and amenities

Access to discounted grocery staples

Qualifications

• 3+ years’ experience in Community Management or Social Media Management.
• Ability to work independently while contributing to a team.
• Trend-aware and innovation-driven mindset.

Responsibilities

• Monitor social pages daily and engage with the community.
• Support the creation of engaging posts and competitions.
• Suggest new features and content ideas to grow brand awareness.

Skills

Community Management

Excellent writing and copy-driving ability

Exceptional communication skills

Multitasking across platforms

Digital and social media passion

Customer service orientation

Education

Matric

Job description

Are you obsessed with trends, thrive in the fast-paced world of social engagement, and have a knack for turning conversations into meaningful brand connections? Then you might be the Social Media Manager we’ve been waiting for.

At Rewardsco, we don’t just follow the digital landscape, we help shape it. Join an innovative group that blends high-volume sales, leading-edge technology, and world-class cloud solutions. If you’re a social media guru with the passion, energy, and creativity to elevate brand conversations, keep reading.

About the Rewardsco Group

You’ll be part of a diverse, dynamic, and fast-growing group that includes:

• A market-leading sales & distribution powerhouse serving consumers across South Africa.
• A pioneering technology company building cutting-edge sales enablement products for both local and global markets.
• A cloud infrastructure specialist delivering enterprise-grade cloud and hybrid solutions.

This is where innovation meets impact and where your ideas will matter.

What You’ll Do

As our Social Media Manager, you will be at the heart of building and nurturing our online communities. Your role will include:

Community Management

• Daily monitoring of all social pages.
• Responding to and engaging with our community quickly, warmly, and professionally.
• Escalating complaints to Customer Care and ensuring full resolution.
• Assisting with social content scheduling.

Social Media Management

• Supporting the creation of engaging posts and exciting competitions.
• Delivering monthly reporting, insights, and performance tracking.
• Bringing conceptual thinking to every touchpoint because great content builds great communities.

Social Media Post Design

• Conceptualising and designing thumb-stopping social media posts in line with brand CI.
• Creating digital layouts and creative adaptations for various platforms.
• Supporting campaign development through strong, fresh creative work.

Team Collaboration & Innovation

• Working closely with the full marketing team.
• Suggesting new features, content ideas, promotions, and competitions that grow brand awareness.
• Staying ahead of emerging trends, tools, and technologies.
• Providing after-hours or weekend community support when needed.

• Matric
• 3+ years’ experience in Community Management or Social Media Management.
• Excellent writing and copy-driving ability
• Exceptional communication and writing skills.
• Strong multitasking abilities across multiple pages and platforms.
• A future-focused mindset trend-aware and innovation-driven.
• A genuine passion for digital and social media.
• A strong customer-service orientation.
• The ability to work independently while contributing meaningfully to a team.

• Comprehensive Health and Wellness: Free access to Kaelo Health Medical Insurance, Financial WellnessSupport, Mental Health Counselling and on-site Pharmacy with an in-house Nurse
• Top-Tier Resources and Amenities: Work with world-class technology, enjoy three in-house restaurants andtake advantage of discounted grocery staples

Apply today and help us take Rewardsco’s digital presence to the next level!

Click this link to apply via our Careers Portal: https://www.rewardscocareers.com/search-jobs/

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