Shop Assistant

Superfly Direct Pty Ltd; Pretoria; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Join a dynamic retail team at a leading company where you will provide exceptional customer service, support sales activities, and engage with products. This role requires strong communication skills, teamwork, and a commitment to customer satisfaction. You will play a vital role in daily operations, ensuring customer needs are met while maintaining a high level of service.

Qualifications

• Excellent communication skills with a customer-centric approach.
• Ability to work collaboratively within a team.
• Attention to detail in cash handling and store maintenance.

Responsibilities

• Provide excellent customer service and support.
• Assist with purchases, transactions, and returns.
• Develop knowledge of products to recommend to customers.

Skills

Communication

Customer Focus

Teamwork

Attention to Detail

Flexibility

Education

Matric/NQF Level 4

Job description

Key Responsibilities:

1. Customer Service: Provide excellent customer service, answering questions, and resolving issues.

2. Sales Support: Assist customers with purchases, process transactions, and handle returns.

3. Product Knowledge: Develop knowledge of products, making recommendations to customers.

Skills :

1. Communication: Excellent communication and interpersonal skills.

2. Customer Focus: Customer-centric approach, providing excellent service and support.

3. Teamwork: Ability to work collaboratively with colleagues and management.

4. Attention to Detail: Accuracy and attention to detail in handling transactions and maintaining store appearance.

5. *Flexibility*: Ability to adapt to changing store needs, including working varied shifts.

Goals and Objectives:

1. *Customer Satisfaction*: Ensure high customer satisfaction rates by providing excellent service.

2. *Sales Support*: Contribute to sales growth by providing excellent customer service and product knowledge.

3. Product Knowledge: Develop knowledge of products, making recommendations to customers.

4. Cash Handling: Operate cash registers, handle cash, and process transactions accurately.

Skills :

1. Communication: Excellent communication and interpersonal skills.
2. Customer Focus: Customer-centric approach, providing excellent service and support.
3. Teamwork: Ability to work collaboratively with colleagues and management.
4. Flexibility: Ability to adapt to changing store needs, including working varied shifts.

Basic Requirements :

1. ID/Passport + Work Permit (Non South Africans)
2. Matric/NQF Level 4
3. Bank Confirmation Letter