Senior Revenue Operations Account Manager 16679

Somewhere; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading firm in Revenue Operations is seeking a Senior RevOps Manager to lead complex transformations and engage with senior stakeholders. This role requires comprehensive knowledge of Salesforce and a strong focus on data-driven revenue systems. Responsibilities include overseeing RevOps engagements, building Salesforce structures, and conducting client workshops. The ideal candidate has over 5 years of experience in RevOps and excels at managing multiple projects efficiently. This position is based in Johannesburg, South Africa, providing an opportunity to work with clients in the hospitality and finance sectors.

Qualifications

• 5+ years in RevOps, Sales Ops, or CRM Implementation.
• Deep Salesforce expertise required.
• Experience with CRO, COO, or VP-level stakeholders is essential.

Responsibilities

• Lead full-cycle RevOps engagements and architect strategies.
• Build and optimize Salesforce instances and drive integrations.
• Facilitate client workshops as a strategic advisor.

Skills

Salesforce

ASC 606

Revenue Management

Analysis Skills

GAAP

Hospitality Experience

ERP Systems

NetSuite

Job description

Position Overview

We are seeking a Senior RevOps Manager / Revenue Systems Lead to drive end-to-end Lead-to-Cash transformations for our clients. This role blends executive-level strategy with deep hands-on Salesforce expertise perfect for someone who thrives at the intersection of business architecture CRM systems and AI-enabled Revenue Operations.

You will lead high-impact projects partner directly with CROs COOs and VP-level leaders and design scalable data-driven revenue systems that fuel predictable growth.

What You’ll Do

• Lead full-cycle RevOps engagements: discovery, process design, architecture, build, QA, enablement, go-live optimization.
• Architect Lead-to-Cash strategies, revenue workflows, lifecycle models, SLAs, and core funnel KPIs.
• Build and optimize Salesforce orgs: objects, permissions, flows, automations, validations, reporting, and dashboards.
• Plan and support integrations across the revenue tech stack (Salesforce, marketing, CS, finance tools) including data mapping and sync logic.
• Drive AI-powered efficiencies: predictive insights, automated workflows, intelligent routing, advanced reporting, and operational automation.
• Lead client workshops, facilitate executive sessions, set expectations, and act as a trusted strategic advisor.
• Produce high-quality documentation, SOPs, and scalable operational frameworks.

Time split: Approximately 50/50 to 70/30 between hands-on systems work and strategic client leadership.

What We’re Looking For

• 5+ years in RevOps, Sales Ops, Revenue Systems, or CRM Implementation.
• Deep Salesforce expertise: flows, architecture, data model, automations, reporting.
• Experience working directly with CRO, COO, or VP-level stakeholders.
• Proven ownership of end-to-end CRM or Lead-to-Cash implementations.
• Data-driven operator with strong command of funnel metrics, forecasting, pipeline health, and attribution.
• Excellent communication skills and the confidence to challenge clients thoughtfully (not a yes-person).
• Strong English communication skills; comfortable supporting US-based clients.
• Ability to manage multiple simultaneous projects with clarity, structure, and independence.

Nice to Have

• HubSpot experience.
• Background in CRM migrations or complex multibusiness-unit transformations.
• Familiarity with compensation and commission structures.
• iPaaS / API automation experience (Zapier, Make, Workato).
• Exposure to analytics, finance, or business operations.

Key Skills

• ASC 606
• Hotel Experience
• Hospitality Experience
• GAAP
• Accounting
• Revenue Management
• Pricing
• Analysis Skills
• Salesforce
• SOX
• ERP Systems
• NetSuite