Senior Packaging Consultant

Status; Durban; On-site; ZAR 800,000; Full time

Job summary

A leading manufacturing firm in Durban is seeking a Senior Packaging Consultant to enhance customer relationships and improve service delivery. This role requires a Bachelor's degree in Commerce or equivalent, with strong B2B sales experience and proficiency in data analysis. The ideal candidate will possess excellent communication skills and a deep understanding of consumer packaging in the plastics industry. This permanent position offers a competitive salary of R800,000 per annum and immediate start.

Qualifications

• Strong focus on consumerism and business.
• Solid background in B2B sales.
• Proven experience in data extraction and analysis.

Responsibilities

• Identify and engage with new and existing customers.
• Ensure high level of customer service.
• Complete administrative tasks like logging client meetings.

Skills

Data extraction

Data analysis

B2B sales experience

Proficiency in Microsoft Office (Word and Excel)

Understanding of consumer behavior

Strong communication skills

Education

Bachelor of Commerce or National Diploma

Job description

Overview

Our client is seeking a highly skilled Senior Packaging Consultant to join their team in Durban South. The ideal candidate will hold a Bachelor of Commerce or National Diploma or equivalent qualification with a strong focus on consumerism, business and retail. A solid background in B2B sales along with proven experience in data extraction, analysis and evaluation will be highly advantageous. A deep understanding of consumer behavior and packaging within the plastics industry, combined with strong business acumen and proficiency in Microsoft Office (Word and Excel), is essential for success in this role.

A recent professional profile photo is to accompany your application.

Employment and Sector

EMPLOYMENT TYPE : Permanent

SECTOR : Manufacturing / Packaging

BASIC SALARY : R800 000 per annum

START DATE : ASAP / Immediate

Requirements

• Bachelor of Commerce, National Diploma or a similar analytical and commercial qualification with a focus on consumerism, business and retail understanding
• Work experience (preferably in the plastic packaging industry)
• Experience or exposure to sales within a B2B environment
• Strong data skills including data extraction, analysis and evaluation (experience advantageous)
• Understanding of consumers and packaging in the plastics industry
• Solid business fundamentals and practical operational knowledge
• Knowledge of supply chain processes
• Proficiency in Microsoft Office (Word and Excel)
• Commercial understanding
• Facilitation skills
• Negotiation skills
• People management skills
• Conflict management skills
• Relationship development and maintenance skills
• Strong verbal and written communication
• Numerical and verbal reasoning skills
• Good listening skills

Duties

• Develop Customer Relationships and Knowledge : Identify and engage with new and existing customers to understand their needs; implement relationship-building techniques to ensure customer and contractor retention; promote and market the company value proposition effectively.
• Service Delivery : Ensure a high level of customer service is consistently maintained; provide customers with detailed knowledge of the company’s products and solutions; anticipate customer challenges and opportunities and implement proactive solutions; handle customer complaints and queries in line with company policy; facilitate smooth progress and flow of customer projects.
• Administration and Reporting : Complete all required administrative tasks and reports including daily logging of client meetings, weekly log sheets, submission and follow-up of quotes, weekly estimates, CCR logging and follow-up, review of back-orders and customer stock control, annual budgeting, pre-production and rough order submissions, and ad hoc reporting as requested by management.
• Self-Management : Effectively plan personal time on a daily and weekly basis; set personal performance goals and create an actionable plan to achieve them.
• Self-Development and Growth : Conduct assessments of personal strengths and areas for development and address gaps; continuously develop knowledge and skills relevant to the role; stay informed about industry innovations and technical advancements to support growth; demonstrate teamwork, cooperation and leadership; maintain high standards in product and service quality.
• General : Ensure the team knows where to access key information in your absence; understand and uphold the company’s principles, values and standards; act as a role model through professional behavior and work ethic; accept that additional tasks may be assigned by management based on operational needs.

Hours

• Monday to Thursday: 08:00 – 17:00
• Friday: 08:00 – 15:45

Should you meet all the requirements, apply on our website today.

Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.

Experience: Senior IC

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